Top 20 things librarians in public libraries wish patrons knew or did (part 2 of 4)

November 19, 7:02 AMSeattle Books ExaminerDanielle Dreger-Babbitt

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In case you missed yesterday's post, I conducted an informal poll from librarians I know across the country and asked them what they wished patrons knew or would do before they came to the library.  The five items on today's list are what they suggested.  Keep these in mind the next time you visit your local library.

15.  Please respect the desk barrier.  Unless we invite you to walk around and look over our shoulder, we'd prefer it if you would give us a bit of space.  Please wait for us to turn the computer screen around so that you can see what information we've found for you.

14.  We like it when you thank us.  Librarians are a lot like information detectives.  Sometimes you come to us and ask us a really tough reference question.  When you say "thank you," it reminds us that all of our hard work is worth it.  We often deal with patrons who test our patience, so it is always nice surprise when you tell us we did a good job.

13.  Please be patient with us.  The library is a busy place.  We understand you are pressed for time or that you needed a particular book yesterday;  however, we try our best to give all patrons the same amount of time and help.  We'll be just as generous with our time with you.  Waiting is a part of life.  Chances are you won't have to wait very long before it's your turn.

12.  Hang up your cell phone when you come to the reference desk (or circulation desk).  It's rude, plain and simple.  We're better able to help you once you've finished your call and you can give us the details on what you're looking for.  If you're at the library getting information and materials for a family or member or friend, find out what you need before you approach the desk.  If you still need to speak with them, step away from the desk to make the phone call so that we can help someone else until you get the information you need.

11.  The library has almost as many DVD's as your local video store.  The same goes for CD's and even video games.  We try and buy as much of the current and popular items as possible (in addition to informational and educational items).  Plus our items are free.  Why subscribe to Netflix when you can rent from the library?

Missed part 1?  Go here.