An economic imperative: cost effective quality care without making profit
“We know that when someone without health insurance is forced to get treatment at the ER, all of us end up paying for it.” So said President Obama as he launched his health care juggernaut in Green Bay Wisconsin on June 11th. Because of this, he declared that it is not only a moral imperative but also “an economic imperative” to provide more affordable options for the uninsured.
There is, indeed, a moral imperative to provide the uninsured with more affordable alternatives and, as discussed in an earlier article, when the enormity of the moral imperative is truly appreciated, it alone is all the justification necessary. What President Obama said about how every American ultimately pays for the uninsured when they are forced to seek treatment in the ER is a widely held notion and makes for a powerful statement. However, whether this is the reason for an economic imperative or is just another overused political sound bite remains to be seen. Be assured, though, there is an economic imperative to fix the health care system of the United States, but it might not be what President Obama or many in Congress understand it to be.
Data on the cost of the uninsured and who pays for them from the Medical Expenditure Panel Survey, the Center for Medicare and Medicaid Services, and other provider based sources are very confusing. Because of this, accepting the assertion that everyone ends up paying for the cost of the uninsured without questioning the data is just taking the assertion on faith.
The President makes a point of the ER visit. There is no dispute that this is an access point to the health care system by many unisured. Even talk radio show host, Sean Hannity, uses easy access to ERs as evidence that anyone could get care in the United States whether they have insurance or not. Indeed, when any person without insurance goes to the emergency room they are not turned away without treatment and, if they are medically unstable, they are admitted to the hospital and not discharged or transferred until they are stable. EMTALA, the Emergency Medical Treatment and Active Labor Act, makes certain of this. However, they are not getting free care.
If they require admission, case managers check to see if they are veterans or are disabled, pregnant, elderly, blind, or poverty stricken. If they are, they essentially have insurance and are entitled to veteran’s benefits Medicare or Medicaid. However, the majority of the uninsured, who go to the ER, do not meet these criteria. Under these circumstances, none of the standard guidelines for reimbursements, discounts or prospective payments that apply to insurances apply to them and they are designated as self-pay. When someone is self-pay and outside of these guidelines, there are no discounts and they are expected to pay the full price for their services. This is odd, because, in a way, when the uninsured pay the full price, they essentially recover the costs that were adjusted off the accounts of insured patients who received discounts.
According to the Urban Institute and the Kaiser Foundation, the total medical care received by uninsured people is unclear because some are chronically uninsured while others are uninsured for just a portion of the year. In both cases, their care could be as high as $98.9 billion. Whatever those costs are, 35% are out-of-pocket, paid by the uninsured. Remember, they get no discount. Insurance companies, Medicare, and Medicaid all have essentially negotiated discounts that pay as little as 50 cents on the dollar of true charges. Therefore, the 35% of out-of pocket costs, 35 cents on the dollar, is almost what would have been reimbursed if these people had insurance anyway. There are philanthropic contributions to offset the cost of the uninsured which adds another 10%, Federal, state and other private sources of funding add still another 20%. These, in particular, are the costs that can truly be said everyone pays. The combination of out-of-pocket payemts and these other sources is 65% of the true charges for the care of the uninsured, which is at least the same percentage of the true charges paid by third party payers on behalf of people with insurance. There is still another 35% of all charges for the uninsured that remain completely uncompensated. No American pays for this 35% and eventually, these charges are unrecoverable bad debts that are just written off and absorbed by the providers
Whether by happenstance, as in totally uncompensated write offs of charges for the uninsured, or by design, as in routine adjustments of charges for people who get the discount, the net effect is exactly the same, namely, approximately 35% of all health care charges for both the insured and the uninsured are never recovered. What business, other than the businesses of doctors and hospitals, is expected to operate with 35% of all accounts receivable having to be written off? This is unsustainable.
In this address President Obama admits that “the status quo is unsustainable. If we do not act and act soon to bring down costs, it will jeopardize everyone’s health care.” So, is the economic viability of the delivery system the economic imperative about which he is talking? No. The President sends doctors and the entire delivery system a not- so-subtle message of the future. “Doctors across this country did not get into the medical profession to be bean counters or paper pushers… They became doctors to heal people. And that’s what we must free them to do…. But, the real cost savings will come from changing the incentives of a system that automatically equates expensive care with better care – from addressing flaws that increase profits without actually increasing the quality of care… And we have decided to change the system so that our doctors and health care providers are free to do what they trained and studied and worked so hard to do: make people well again. That’s what we can do in this country; that’s what we can do at this moment…”
Cost effective quality care - doctors and hospitals already believe and believe sincerely that they provide this. A mantra among doctors is "quality care is always cost effective." If it is difficult enough to measure quality when doctors do so using the scientific method as the basis of evidence based medicine, imagine what it would be like when bureaucrats do it using econometics as the basis of quality. Earning profit is not a flaw nor does it signal any sacrifice of quality for greed. How else are accounts receivable earned? Accounts receivable are a fairly important part of the businesses of doctors and hospitals. It is from these that doctors and hospitals pay their enormous operating expenses so that they could deliver the highest quality of care possible. President Obama clearly states that it is the intent of health reform to change the systems so that profit no longer plays a role as an incentive. What will health care look like then?
Yet, with ever increasing discounts to third-party payers, somehow, doctors and hospitals manage to continue operating and still are willing and able to take care of the uninsured. That the health care system works as well as it does while constantly facing forces that would break any other industry, i.e., rising costs, flagging revenue streams, government regulations, unrealistic expectations, third-party reimbursements, prospective payments and, finally, lawsuits, is evidence of the extraordinary tenacity of doctors and hospitals to often operating in the red or shades of pink in the hope that they could turn it around because of finacial incentives. No one bailed them out nor did they ask to be. The dedication of doctors and hospitals are one of the many jewels in the crown of America.
Nobody knows what will ultimately pass as health reform; however, the only moral imperative of any reform is to address the fundamental inequity in the cost of care by either giving everyone insurance or everyone the same discount, the same service and the same treatments for the same medical conditions and the only economic imperative is to make certain that there is enough money to keep the health care system working and to give incentives to attract the best workforce and to innovate the best operating systems. In the big picture, employers, insurance companies, and even government, are not so important. If these imperatives are achieved, then, everything else will follow.