According to a report by the Associated Press 51 UPS (United Parcel Service) stores in 24 states suffered security breaches that compromised the personal data of around 100,000 customers over a 7 ½ period. The United States Department of Homeland Security alerted UPS to this breach on July 31. UPS immediately hired a security firm to go through their 4.460 franchised stores where it was discovered that just over 1% of the stores were infected with malware.
All of the malware was purged from the stores by August 11, 2014. During the clean up it was determined that the stores were first infected on or around January 20, 2014 where it was collecting address, credit and debit card information and customer names. UPS posted a list of all of the stores that were infected and are encouraging customers that had dealings to contact them. They offering those customers one year of identity monitoring.
"I understand this type of incident can be disruptive and cause frustration. I apologize for any anxiety this may have caused our customers. At The UPS Store the trust of our customers is of utmost importance," The UPS Store president Tim Davis said in a statement. "As soon as we became aware of the potential malware intrusion, we deployed extensive resources to quickly address and eliminate this issue. Our customers can be assured that we have identified and fully contained the incident."
Since the stores are individually franchised they don't share a common computer system. That keep the security breach from spreading and becoming an even bigger problem. Given that the stores are all separate entities also deeps the mystery of just how stores spread over such a wide area were infected in the first place.
In 1907 James Casey founded a company called the American Messenger Company in Seattle, Washington. In 1913 the Seattle-based company merged with a rival service forming the Merchants Parcel and becoming a nation wide company for the first time. They became the United Parcel Service in 1937. Over the next few decades UPS moved their headquarters twice as they grew. The first of those moves was in 1975 when they re-located in Greenwich, Connecticut. In 1988 UPS moved to Atlanta, Georgia where they reside today as a global operation.
Other articles on this topic worth reading: