The eBay Global Shipping Program (GSP) is a program sellers can opt into for shipping items internationally. Launched in late 2012, the Global Shipping Program was designed to simplify shipping to approved international countries. Sellers package the item, send to a US shipping hub,and eBay takes responsibility for the item and sends it on to its final destination. Some sellers love it, others have tried it and don't care for it, and others will never try it because they have been shipping items internationally for many years without eBay's involvement. A common discussion on seller forums and eBay Facebook groups, is whether to use the GSP or not.
Advantages of the eBay Global Shipping Program:
eBay takes responsibility for the item
eBay handles returns
Easier for the seller - no need to purchase insurance, figure out which countries should be avoided, or worry about lost packages
Disadvantages of eBay Global Shipping Program:
Higher prices for buyer
eBay may open and inspect the item - may not package it back correctly, items could go missing if it has multiple pieces
Only ships to certain countries - lost sales opportunities
Slower shipping time
International customers have remarked that they frequently do not buy items where the seller uses GSP because the shipping costs can be up to three times higher than to buy the same item from sellers who do not offer GSP and ship the items on their own. eBay also estimates and includes custom fees in the cost of GSP, and many times the customs fees are not even needed.
Newer sellers seem to embrace the GSP more often because they don't have to do anything differently than shipping a domestic package. Veteran sellers have a hard time seeing the value of the GSP since shipping internationally is really very simple, and they don't like the possibility of losing sales due to higher shipping fees.
Learn more about The eBay Global Shipping Program here.