Julie Bataille, a spokeswoman for the federal Centers for Medicare and Medicaid Services said that the Obamacare system is fixable. Don’t take her word for it because she is part of the problem. But, you can take the assessment of Jeffrey D. Zients to the bank.
One funny thing is that he worked for Bain & Company, Mitt Romney’s firm.
“Zients was the chairman (2001–2004), chief executive officer (1998–2000), and chief operating officer (1996–1998) of the Advisory Board Company and former chairman (2000–2001) of the Corporate Executive Board. Both companies were founded by David G. Bradley and provide research and advice to corporations around the globe on best practices in management, strategy and operations. Zients and Bradley took each of the companies public through successful initial public offerings that made both men multimillionaires. At age 35, Zients was named to Fortune Magazine's "40 under 40" with an estimated wealth of $149 million.”
Zients is a person who should be a candidate for President for somebody’s political party. He has what it takes.
Now the question will be, once the general contractor has made an assessment, they must publish a schedule for repairs. Will there be time to fix it before this year’s implementation window escapes?
“Fixable” is good news, but in the process, who is culpable? Is it government oversight incompetence that failed, or is it the subcontractors? That will be determined when the wash is finished.
A bunch of people has responsibility for this fiasco, from top to bottom. At a minimum, we need some lessons learned.
‘General Contractor’ Named to Fix Health Web Site
By ROBERT PEAR
Published: October 25, 2013
WASHINGTON — In an abrupt shift, the Obama administration on Friday named a “general contractor” to fix the troubled Web site of the federal health insurance marketplace, and said the repairs would be completed by the end of next month.
In addition, Jeffrey D. Zients, President Obama’s troubleshooter for the marketplace, said that investigators had found bugs in the software that powers the site.
That finding differs from the original explanation about the problems that have crippled the Web site. Administration officials initially said that the difficulties occurred because the number of people trying to use the site far exceeded their expectations, and they played down other factors.
Julie Bataille, a spokeswoman for the federal Centers for Medicare and Medicaid Services, said the general contractor that would fix the Web site was Quality Software Services. Mr. Zients said the company would “manage the overall effort,” like a general contractor on a home improvement project.
The company “will prioritize the needed fixes and make sure they get done,” Mr. Zients said.
“The HealthCare.gov site is fixable,” said Mr. Zients, a management expert named as troubleshooter on Tuesday. “It will take a lot of work. A lot of problems need to be addressed. But let me be clear. HealthCare.gov is fixable.”