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Nintendo comments on ‘Wii U’ long OS load times and system crashes

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The “Wii U” was released today in North America. A few of the first adopters may be experiencing some issues for the next-generation system, including long OS load times and system crashes. Nintendo today commented on the two problems plaguing the launch of their system. You can check out some hardware images for the console in the slideshow at the top of this article and their comments below (via Nintendo Support).

More Photos

Long OS load times:

We are aware that users are experiencing load times when they launch or switch between applications. We are exploring ways to enhance features for consumers’ overall experience.

System crashes:

Instances of system freezing are rare and unlikely to occur. If your system has frozen unexpectedly, do the following:

  • Reset your system by unplugging it from the wall for 10 seconds.
  • Ensure your system is kept current with available system updates (How to).

If additional assistance is needed, please contact us at 1-800-255-3700.

The “Wii U” is now available in North America. The console comes in a Basic and Deluxe Sets. The Basic one contains the white system with 8 GB internal storage, Wii U GamePad, Wii U GamePad Stylus, Sensor bar, Wii U console AC adapter, Wii U GamePad AC adapter and HDMI cable. The Deluxe Set comes with the black system with 32 GB internal storage, Wii U GamePad, Wii U GamePad Stylus, Sensor bar, Wii U console AC adapter, Wii U GamePad AC adapter, HDMI cable, Nintendo Land, Deluxe Digital Promotion, Wii U GamePad Stand, Wii U GamePad Cradle and Wii U Console Stand.

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