In a report from VG 24/7, Spencer said from day one that gamers will be able to buy the Xbox One, and that a shortage of units on launch day would be a terrible consumer experience.
“You want people to be able to walk in the store and buy one on day one, so you’re trying to manage the inventory that isn’t pre-sold. It’s not a yield problem; it’s us trying to manage the hardware side,” Spencer said.
Xbox One marketing chief Yusuf Mehdi said this week that Mircosoft’s next-gen console is now in full production, and will be receiving a beefed up CPU –– from 1.6 GHz to 1.75 GHz.
Microsoft executive Albert Penello also said this week that there are no Xbox One production issues.
On the consumer side, Spencer hopes the Xbox One will be available for those who didn’t take advantage of or didn’t know about pre-orders.
“I want parents who don’t think about pre-ordering electronics to be able to walk in and have a chance to find a box,” Spencer said. “There might be a line, but I don’t want it to be that if you didn’t pre-order in September, you can’t get one. That doesn’t feel like a great consumer experience.
Spencer believes that with the Xbox One launch “availability should feel a lot better” from a consumer’s angle than the Xbox 360.
“If people want to pick up more controllers and games, they’ll be there. We feel really good about our pre-order number, and we’re managing it through allocation rather than demand,” Spencer said.
“(Pre-order) isn’t the business. It’s way more important to me what happens when people walk in the store. The business is selling consoles.”