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Muni study breaks down priorities, could lead to major overhaul

Feb 19, 2008 3:00 AM (325 days ago) by Brent Begin, The Examiner
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Related Topics: SAN FRANCISCO
After the Transit Effectiveness Project, an 18-month, $2 million comprehensive study of how to improve Muni, officials expect to revamp the system starting as early as April 2009.
(Cindy Chew/The Examiner)
After the Transit Effectiveness Project, an 18-month, $2 million comprehensive study of how to improve Muni, officials expect to revamp the system starting as early as April 2009.
SAN FRANCISCO (Map, News) - The City’s first comprehensive transit study in more than a quarter-century is coming to a close, and soon commuters will get a first glimpse of a long-term plan that outlines distinct priorities for the oft-maligned and frequently off-schedule Muni.

Following the release of findings from the Transit Effectiveness Project, an 18-month, $2 million comprehensive study of how to improve Muni, officials expect to revamp the system starting as early as April 2009. One of the major components of the study’s proposed recommendations is a plan to prioritize transit needs for The City’s bus and rail system into four categories of service.

The City’s “rapid network” will receive the most attention, with speed being one of its top priorities, Municipal Transportation Agency head Nathaniel Ford told The Examiner. Muni vehicles move at an average of 8 mph, compared with New York City at 14 mph and Boston’s top speed of 18 mph. Muni routes included in the rapid network — which the agency would target for a 15 percent to 20 percent travel speed increase — are the 14-Mission, 38-Geary and 30-Stockton, according to Ford.

Within the rapid network, Muni would use transit-only lanes and bigger and better-placed bus stops to help the most popular lines in Muni’s system arrive every five to 10 minutes, Ford said, adding that removing bus stops would likely be done to improve Muni service.

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Routes included in the second tier, called the “local network,” are the 21-Hayes, 29-Sunset and the 44-O’Shaugnessy lines with up to 12,000 boardings per day, compared with those in the rapid network, which can average around 50,000 boardings, according to Muni data.

Routes in this category would also receive improvements, including new “bus bulbs,” sidewalk outcroppings that often replace part of the parking lane, which allows a bus to pick up passengers without pulling over.

With system improvements will also come cutbacks, according to a January draft update on the TEP’s proposed service development framework, which notes that “poorly performing routes” or segments of routes would be modified or discontinued.

The third tier of Muni service under the proposed framework would be the “community connector” network. These routes would be redesigned to take the shortest journey to connect to the major transportation arteries, Ford said, noting that the 37-Corbett and the 52-Excelsior could become connectors.

“Some buses are meandering through the hills and not getting people through,” Ford said. “We’re going to have to look at different ways to offer service.”

The fourth level of service would be for “special markets” and would include shuttles as vans that go to the Presidio or local hospitals.

bbegin@examiner.com

Four-tiered approach

One proposal for overhauling Muni is to split bus and rail service into four categories

RAPID NETWORK

» Goals: 15 percent to 20 percent improvement in service speed, 5-10 minute waits

» Changes proposed: Transit-only lanes, signal priority, station improvements

» Examples: 38-Geary, 14-Mission, 30-Stockton, all light rail

LOCAL NETWORK

» Goals: 10 percent to 15 percent improvement in service speed, 10-15 minute waits

» Changes proposed: Bus bulbs, bypass lanes, enhanced pedestrian access

» Examples: 21-Hayes, 29-Sunset, 44-O’Shaugnessy

COMMUNITY CONNECTOR

» Goals: 5 percent to 10 percent improvement in service speed, 15-30 minute waits

» Changes: Some bus bulbs, reduced service, shuttle van service

» Examples: 37-Corbett, 52-Excelsior

SPECIAL MARKET

» Goals: Increase services around special events such as sporting events

» Changes: Shuttle buses, taxis and vans to ease congested areas

Source: San Francisco Municipal Transportation Agency

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Comments from Examiner Readers

2:04 PM MST on Mon., Aug. 11, 2008 re: "Fire causes Muni delay near Pier 39"

Examiner Reader said:
What doesn't cause a MUNI delay?

6 agree | 5 disagree
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5:53 PM MST on Thu., Aug. 7, 2008 re: "Muni fine-tunes transformation"

Examiner Reader said:
if they were to reinstate those bus lines that were severed, it wouldn't be necessary to have vans. daah. every bus line was designed for that purpose - to serve those neighborhoods to get them where they need to go. how is somebody from the far away districts going to get to downtown or anywhere else? walk ten to twenty miles?

5 agree | 6 disagree
Vote on this comment: I agree or I disagree
1:09 PM MST on Thu., Aug. 7, 2008 re: "Muni fine-tunes transformation"

Gretchen said:
I love the idea of using vans on some of the less traveled routes - brings back memories of the Jitneys from a few decades ago. Hope we can find hybrid vans. The nice thing about vans is that for low use areas the busses may only run once an hour but with vans you could move the same number of people but run the vans twice as frequently. Also glad to see that the change in density of different areas is being included - especially in SOMA. All in all I think these changes should bring increased value of public transit to the city. Now, if the new fare collection systems can be made workable we would have a really great system. I still don't understand why we don't have more sophisticated Fast Pass readers - if BART can calculate fares in a second, one would think Muni could create something similar. Have plentiful kiosks to buy Muni tickets/passes and, like BART, only allow access by ticket scanners at the bus doors.

7 agree | 6 disagree
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11:17 PM MST on Wed., Aug. 6, 2008 re: "Muni driver attacked with fire extinguisher"

Carl said:
please I have to know How is the poor fire extinguisher

5 agree | 5 disagree
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6:18 PM MST on Wed., Aug. 6, 2008 re: "Muni crash driver was warned"

Examiner Reader said:
Did you notice she is on "non driving status and receiving her FULL SALARY!" . Sounds like a vacation to me. How do I get to be a MUNI driver?? FIRE HER! Even though those are "non-life threatening " injuries you can bet your FULL SALARY that those folks will sue MUNI and by default SF residents for all they can. 10 to 1 that they all go to a chiropractor and rack up some big bills. Appalling

7 agree | 5 disagree
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4:54 PM MST on Wed., Aug. 6, 2008 re: "Muni driver attacked with fire extinguisher"

Examiner Reader said:
If you resort to physical violence because someone said something mean to you or looked at you the wrong way, you're a loser. If you support people doing stuff like that, you're a loser. When you get mad, remember this: A punch give your enemy pain for a minute, while tangling your enemy in legal and bureaucratic red tape can give them pain for years. :)

7 agree | 4 disagree
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3:12 PM MST on Wed., Aug. 6, 2008 re: "Muni crash driver was warned"

Examiner Reader said:
was he or she a Wong driver?

7 agree | 4 disagree
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10:29 AM MST on Wed., Aug. 6, 2008 re: "Muni driver attacked with fire extinguisher"

Ms. Jackson said:
I am sure there was not sullen glare or insulting, rude and argumentative words emanating from the Muni driver prior to his arse-kicking. Just sure of it! As ugly as this is, the very bad (and there are quite a few) Muni drivers have truly poisoned the well of public goodwill towards all Muni drivers.

8 agree | 5 disagree
Vote on this comment: I agree or I disagree
7:35 AM MST on Wed., Aug. 6, 2008 re: "Muni driver attacked with fire extinguisher"

Examiner Reader said:
MUNI should start taking complaints against drivers more seriously or else people will start taking matters into their own hands!

9 agree | 4 disagree
Vote on this comment: I agree or I disagree
2:55 PM MST on Tue., Aug. 5, 2008 re: "Streetcar crash puts six in hospital"

Examiner Reader said:
As unfortunate as this accident is, I'm guessing, like the previous MUNI accident near AT&T Park, its going to take months to "investigate" this accident to "fault", while the union spins the story for public consumption, while the city attorney's office figures out how many millions to pay out to the injured, while MUNI continues to limp along. Why again is Nathaniel Ford the highest paid city employee?

11 agree | 8 disagree
Vote on this comment: I agree or I disagree
1:49 PM MST on Tue., Aug. 5, 2008 re: "Streetcar crash puts six in hospital"

Examiner Reader said:
Too bad about this wreck. Muni training dept needs to learn about running air brake type cars correctly. Then it needs to train it's operators again. This accident should never happen. Car followed to close. A never never thing should happen. Operator trouble---again.

8 agree | 6 disagree
Vote on this comment: I agree or I disagree
10:33 AM MST on Tue., Aug. 5, 2008 re: "Is Fast Pass a quick fix for budget?"

Montira said:
Increasing the cost of the monthly MUNI Fast Pass is NOT going to solve MUNI's budget problems. For all the money that they "make" selling the Fast Passes in a given year, they probably lose just as much from folks who board the buses through the back doors everyday of that year. Case in point: last night, I rode the 45 - Stockton back from AT&T Park after the Giants game. At least 20 people who were at the bus stop on 3rd St. (1.5 blocks up from the park) boarded through the back. When we got to the stop in front of CPK and Office Depot, another 10 or so boarded through the back. That's at least $37.50 that MUNI lost in the span of 15 minutes.

8 agree | 6 disagree
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3:30 PM MST on Thu., Jul. 31, 2008 re: "Obsolete Muni fare system becomes token of the past"

Examiner Reader said:
Does that mean we can still us our old tokens? I just found a few bags I've purchase back in 2005.

8 agree | 8 disagree
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5:14 PM MST on Tue., Jul. 29, 2008 re: "Muni contract called too lenient"

CaCa Man said:
How Long you been like that?

7 agree | 7 disagree
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1:41 PM MST on Mon., Jul. 28, 2008 re: "Muni contract called too lenient"

Examiner Reader said:
That the future is likely to hold more of the same from MUNI is not much of a surprise.

8 agree | 7 disagree
Vote on this comment: I agree or I disagree
5:32 PM MST on Fri., Jul. 18, 2008 re: "Four injured in cable car derailment"

Examiner Reader said:
Last friday night going, I rode BART to 24th/Mission. Per NextBus, the outbound 48 was arriving, only there was't a 48 in sight and the next one due in 22 mins. After walking to 24th/Dolores without an arriving 48, NextBus was displaying next outbound 48 was in 44 mins and 77 mins. Which schedule would that be because I doubt its MUNI's. Oh, that's right, MUNI doesn't have a schedule, MUNI has predictions

10 agree | 8 disagree
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7:40 PM MST on Wed., Jul. 16, 2008 re: "Muni Ladies preach proper bus behavior"

Examiner Reader said:
Goodness, MUNI Manners is suddenly everywhere. Almost as if someone is giving a product a professional push.

13 agree | 11 disagree
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11:29 PM MST on Tue., Jul. 15, 2008 re: "Four injured in cable car derailment"

Examiner Reader said:
Typical Muni operators at work.

11 agree | 13 disagree
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5:54 PM MST on Tue., Jul. 15, 2008 re: "Muni Ladies preach proper bus behavior"

Examiner Reader said:
it's admirable someone is noticing rude behavior on the muni. try the 30-stockton line. there have been outbreaks from here to racial and everything else about the community with bad conduct to bad body odor. the muni ladies are saints for trying. passengers will even smear the pretty boy face of the daa mayor if it came to it. he's not immune.

15 agree | 12 disagree
Vote on this comment: I agree or I disagree
2:15 PM MST on Tue., Jul. 15, 2008 re: "Muni Ladies preach proper bus behavior"

Examiner Reader said:
As a regular MUNI rider, I have no love for people who stand in front of the back doors who don't get off the bus for a long while, who don't move over to the window seat, who take up two seats during a rush hour commute, graffiti taggers with smelly pens, people who blast music out loud, people who block the aisles by holding with two hands across the aisles, people who don't take off bulky backpacks on crowded buses while standing, people who board the back door without paying, the occasional unwashed aromatic homeless person, the occasional insane outspokingly profane homeless person, loud cell phone callers, and people who don't use two hands to push the rear doors open to get off. Other than that, MUNI is a joy to ride...when it arrives on time.

18 agree | 12 disagree
Vote on this comment: I agree or I disagree
11:43 AM MST on Mon., Jul. 14, 2008 re: "Muni contract talks stay off track for a second day"

Examiner Reader said:
The overall attitude on MUNI from employees to ridership might well improve if the service improved and brought down the levels of frustration. This isn't really rocket science, is it?

10 agree | 10 disagree
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7:11 AM MST on Mon., Jul. 14, 2008 re: "Muni Ladies preach proper bus behavior"

Examiner Reader said:
Some good tips - thank you, ladies! I do hate it when I have to give up my seat because of some boorish behavior that I have no control over, except to move to another location. Thank goodness I live relatively central to everything, so I don't have to endure unpleasant behaviors for too long.

13 agree | 10 disagree
Vote on this comment: I agree or I disagree
11:14 AM MST on Thu., Jul. 3, 2008 re: "Glitch disrupts cable car line"

MrHyphy said:
Good thing i dont ride those and for those who do.... hahahahhahahahha =]

17 agree | 12 disagree
Vote on this comment: I agree or I disagree
3:36 PM MST on Wed., Jun. 25, 2008 re: "Muni accident probe to focus on operator"

Examiner Reader said:
I wonder how much all these reports are costing the city? When its all said and done, the monies might have made a good dent in repairing the damaged cars.

12 agree | 11 disagree
Vote on this comment: I agree or I disagree
1:08 PM MST on Tue., Jun. 17, 2008 re: "Answers delayed in Muni accident"

Examiner Reader said:
Well the reason is known but to who? Surly the City atty who'll deal with all the law-suits! My bet is both Ford and Newsom know but it's about what with the union and the likes how to go public

15 agree | 15 disagree
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1:00 PM MST on Tue., Jun. 17, 2008 re: "Answers delayed in Muni accident"

Examiner Reader said:
exactly the union will try to spin out of it!!! There atty's are in full spin mode cuz after there saying we want more money and no punishment for abusive drivers! It should be interesting Ford now must prove his worth!!! Anf of course Gavlin being a union man is caught dead center of the deal!!!

12 agree | 13 disagree
Vote on this comment: I agree or I disagree
12:51 PM MST on Tue., Jun. 17, 2008 re: "Answers delayed in Muni accident"

Examiner Reader said:
I suspect the explanation for the accident is fairly self-evident. More likely, MUNI and the UNION are seeking a "satisfactory" explanation to give the public. Its not necessarily so much about "truth" as it is "spin," especially with the city and the union in negotiations over a contract.

11 agree | 13 disagree
Vote on this comment: I agree or I disagree
12:41 PM MST on Tue., Jun. 17, 2008 re: "Answers delayed in Muni accident"

Examiner Reader said:
Smells like a cover-up the driver is still alive and yet no answers hmmm or has the union shut him up

18 agree | 13 disagree
Vote on this comment: I agree or I disagree
9:39 AM MST on Sat., Jun. 14, 2008 re: "Trial run positive for double-deckers"

Examiner Reader said:
The agree and Disagree columns are fake, there are people who go through these columns counterpointing every argument.

12 agree | 19 disagree
Vote on this comment: I agree or I disagree
9:38 AM MST on Sat., Jun. 14, 2008 re: "Trial run positive for double-deckers"

Knot2brite said:
Double Decker buses with a capacity of 80? Last time I was riding the 9x on Stockton Street through Chinatown seemed like 80 people climbed on through one of the back doors before I could even get off the bus. Instead of this generic PR fluff piece about MUNI's future gimmick why not a story about the terrible conditions on the buses, i.e. 30, 9X 45 that run through Chinatown that during the day are overflowing? How about a phtograph or two? Is the EXAMINER too cheap or to incompetent to use a digital camera and uppload the photo's on it's website? How is it in the days of I-Phones and U-TUBE the EXAMINER and the Chronicle produce such stale news reporting. When TV news was in its infancy that the reporters and producers had to be reminded, since they came from print and radio, that TV is a visual medium. Guess what? So is the internet. With a hundred dollar video camera and some cheap software the EXAMINER could produce some news that's undeniable because you can see (and hear) it

11 agree | 14 disagree
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5:31 PM MST on Fri., Jun. 13, 2008 re: "Driver rides Muni tracks to dead end"

Examiner Reader said:
this goes to show that after the age of 60 the dmv should make these drivers take the drive test every year for free but every year.

13 agree | 13 disagree
Vote on this comment: I agree or I disagree
1:13 AM MST on Thu., Jun. 12, 2008 re: "Muni contract talks stay off track for a second day"

Examiner Reader said:
Muni operators (and management) are the most INCOMPETENT over-payed employees on this side of... yeah. Get a friggin' clue. And get a REAL transit system that's reliable and not run by a bunch of jackasses.

18 agree | 15 disagree
Vote on this comment: I agree or I disagree
6:02 PM MST on Wed., Jun. 11, 2008 re: "Muni contract talks stay off track for a second day"

Examiner Reader said:
Mr Ford says only a "handful" of operators are a problem? I'm thinking Mr. Ford doesn't actually ride MUNI.

16 agree | 14 disagree
Vote on this comment: I agree or I disagree
4:01 PM MST on Wed., Jun. 11, 2008 re: "Local transit agencies receive state transportation funds"

Examiner Reader said:
How about inproving rest rooms on the bart system. It really sucks

13 agree | 13 disagree
Vote on this comment: I agree or I disagree
3:26 PM MST on Wed., Jun. 11, 2008 re: "Muni contract talks stay off track for a second day"

Examiner Reader said:
This morning I headed into work at 1030 a.m. not my usual 9 am. (at this time of day i take BART) but this morning I thought hey I will just go to church/market metro; WHAT DID I SEE; delay and more delay at 1030 a.m. in the morning; I couldnt' believe and not even rush hour! When is this jelly fish of a mayor going to stand up to the UNIONS and say no more! Now they want more money! OBLISH ALL UNIONS, that is a good start to get MUNI back working

17 agree | 15 disagree
Vote on this comment: I agree or I disagree
2:58 PM MST on Tue., May. 27, 2008 re: "Bus-car crash hurts pedestrian"

Examiner Reader said:
This morning headed to work the 48-line buses were, not so unusually, running back to back, with the first bus passing us by for the second. We boarded the already full second bus where apparently the bus driver's friend was making entry difficult while they talked away. By the time we reached 24th/Mission, the second bus was once again right behind the first bus which had passed us by. its now been 1.5 years since Mr. ford has taken over looking towards a new and improved MUNI, as far as i can tell, not much has changed.

18 agree | 13 disagree
Vote on this comment: I agree or I disagree
7:03 PM MST on Mon., May. 19, 2008 re: "State bond money to fund Muni fare box rehab project"

Examiner Reader said:
And I thought the drivers were just acting out when they passed you by wihtout paying. How devious the managment at letting the drivers take the blame for their incompetence.

15 agree | 17 disagree
Vote on this comment: I agree or I disagree
9:43 AM MST on Fri., May. 16, 2008 re: "Muni may have new light-rail route with historic cars"

Examiner Reader said:
Mass transit, not cutsy street cars, please. Everybody's squeezing into the Market street tunnel because the street cars take forever to get down the strip. Hard to believe we're supposed to get more of that.

17 agree | 18 disagree
Vote on this comment: I agree or I disagree
11:20 AM MST on Wed., May. 7, 2008 re: "Public voice may alter Muni’s plans"

Examiner Reader said:
They should not dismiss many lines that connect major lines in the City. For instance the 66 Quintara connects not the two major lines in the Sunset which is the L Taraval & N Judah but also the 6 Parnassus, 28 on 19th Avenue, 43 on Masonic and the 44 O'Shaughnessy. Let us say there is a problem on both the L-Taraval and the N-Judah, at least the 66 Quintara can connect those other connects so the Sunset Residents can at least get home.

16 agree | 15 disagree
Vote on this comment: I agree or I disagree
10:40 AM MST on Wed., May. 7, 2008 re: "Public voice may alter Muni’s plans"

Examiner Reader said:
Please save the 26-Valencia. It is the safer alternative to the 14-Mission for senior citizens going to the Social Security office and St. Luke's Hospital.

17 agree | 14 disagree
Vote on this comment: I agree or I disagree
9:26 AM MST on Mon., May. 5, 2008 re: "Is Fast Pass a quick fix for budget?"

Examiner Reader said:
Please, no one had addressed the NO CALL, NO SHOW allowance for MUNI drivers. And where else can you have the head of a company/department get a pay increase/bonus for having the company/department under performing by nearly 20% of what is required.

20 agree | 12 disagree
Vote on this comment: I agree or I disagree
9:12 PM MST on Sat., May. 3, 2008 re: "Muni deployments leave buses vulnerable"

Examiner Reader said:
Sometimes the only way to get on the bus is through the back. Maybe people who hold up a pass should be free to use the backdoor. That could make things faster and less crowded at the front of the bus, allow inspectors at the back to more easily identify true fare evaders, and incidentally satisfy a few fellow riders who apparently assume the worst of everyone using the backdoor.

15 agree | 15 disagree
Vote on this comment: I agree or I disagree
11:16 PM MST on Wed., Apr. 30, 2008 re: "Underperforming Muni routes fall victim to transit project findings"

Seven said:
The needs of the many outweigh the needs of the few. Goodbye 66 bus.

14 agree | 17 disagree
Vote on this comment: I agree or I disagree
10:51 AM MST on Wed., Apr. 30, 2008 re: "Muni deployments leave buses vulnerable"

Examiner Reader said:
4:29 PM MST on Wed., Jan. 16, 2008 re: "Muni worker lauded for saving blind man" M.S. Jackson said: The article should have been entitled, "Person saves blind man, can you believe it was a Muni Employee?" We have a boss (Deputy Chief Antonio Parra) that says that we are only Fare Inspectors and that is only what we do. The inspector took this action as a fellow citizen helping another citizen. We, fare inspectors and parking control officers, need D/C Parra out. He wants both departments to fail so that SFPD can take over. BTW, he make $200K+

19 agree | 16 disagree
Vote on this comment: I agree or I disagree
9:52 AM MST on Wed., Apr. 30, 2008 re: "Muni deployments leave buses vulnerable"

Examiner Reader said:
Just stand at 24th & Mission, waiting for the 48 bus, any given morning...there's always about 10-20 folks that enter the bus by the back door. Believe me, no one is taking their money for riding the bus! It's the same on every line - no one solution exists except to keep the back doors closed, and make everyone exit from the front door, and then let on the new passengers, which would ensure that they would pay. Perhaps if the MUNI bus drivers got off their cell phones once in a while, they could actually pay attention to their jobs and collect fares, avoid hitting pedestrians while driving, and have the time and energy to be pleasant to their customers. It makes one want to drive their car to work!

27 agree | 16 disagree
Vote on this comment: I agree or I disagree
1:07 PM MST on Tue., Apr. 29, 2008 re: "Is Fast Pass a quick fix for budget?"

Examiner Reader said:
I've lived here long enough to have experienced MUNI re-orgs and they've only, at best, marginally improved service. Mostly they've been used to eliminate routes in lieu of hopefully, improving others, which really hasn not proved to be the case. With the city hundres of millions of dollars in debt, I'm guessing this will once again prove to be the case once again.

16 agree | 16 disagree
Vote on this comment: I agree or I disagree
10:18 AM MST on Mon., Apr. 28, 2008 re: "Underperforming Muni routes fall victim to transit project findings"

AKo said:
I love the fact that their community meetings are at 10:30am. Conveniently located but boy I wonder who will show up since the likes of you and I are where?...AT WORK! Nice time to have meetings if you want to push throught policy and hide your shady shenanigans.

21 agree | 17 disagree
Vote on this comment: I agree or I disagree
8:16 AM MST on Sat., Apr. 26, 2008 re: "Underperforming Muni routes fall victim to transit project findings"

Wai Yip Tung said:
It is a no-brainer deciscion to cancel a route with 15 riders. Examiner should better spend time to cover the other 15,000 frustrated riders those communte will finally be improved due to the change.

22 agree | 15 disagree
Vote on this comment: I agree or I disagree
11:39 AM MST on Sat., Apr. 12, 2008 re: "Parking meter prices will depend on what time it is"

Examiner Reader said:
Parking fees are an easy, but never effective way of dealing with a budget shortfall.

16 agree | 17 disagree
Vote on this comment: I agree or I disagree
9:33 PM MST on Thu., Apr. 3, 2008 re: "Bloody Muni accident is 19th this year"

Examiner Reader said:
i believe good samaritan laws can keep bystanders from otherwise responding in such situations. in some jurisdictions, lay people offering assistance are not immune from liability.

21 agree | 19 disagree
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