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Your organization is most likely spending a significant amount of money trying to woo new customers. New accounts are expensive to find and win;...
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Find out more about Meredith: Meredith Estep has 20 years experience in Customer Service. Meredith’s visionary approaches find creative ways to exceed client expectations and to offer employees a rewarding and positive environment to reach their goals and dreams. |
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Atlanta Customer Service Examiner's Articles
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What is great customer service? I believe that great customer service can be defined as exceeding a client’s expectations and ensuring that the...
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If you are looking for a team building activity or simply an escape for your team from a busy office, look this fall for a Corn Maze in your area....
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Office “Deal or No Deal” is a team building activity that was molded from the hit television show Deal or No Deal on NBC. Contestants on...
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I frequently shop for weekly groceries at Kroger on the corner of Douglas Road and Jones Bridge Road in Alpharetta, Georgia. It is convenient to my...
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For many years I have subscribed to The Customer Communicator. It is a monthly publication by Alexander Communications Group that consistently covers...
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Monthly training sessions are an excellent way to keep customer service skills sharp. They are a great way to help keep your customer service staff...
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I had the honor of attending South Forsyth High School’s DECA banquet last month. The evening allows an opportunity to recognize the...
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Are you looking for inexpensive team building activities that can help motivate and inspire your customer service team to greatness? If your office...
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I am always looking for the good, the bad, and the ugly in regards to customer service in the Atlanta area. I am happy to report that it has been a...
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