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Most people may think that it is acceptable to give customers the best possible service every time they interact with your business. Those people are...
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Find out more about Meredith:
Meredith Estep has 20 years experience in Customer Service. Meredith’s visionary approaches find creative ways to exceed client expectations and to offer employees a rewarding and positive environment to reach their goals and dreams.
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Atlanta Customer Service Examiner's Articles
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Whenever I tell people that I work in customer service, I get the same reaction. People react with a look of pity saying how hard my job must be, and...
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Have you ever thought about how important it is to remember a client’s name? It can actually be a lot more helpful than you think. Remembering...
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A special thanks to Leo Bartlett for his comment on one of my articles earlier this year. He suggested reading two books by Dennis Snow, Lessons from...
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Your organization is most likely spending a significant amount of money trying to woo new customers. New accounts are expensive to find and win;...
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What is great customer service? I believe that great customer service can be defined as exceeding a client’s expectations and ensuring that the...
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If you are looking for a team building activity or simply an escape for your team from a busy office, look this fall for a Corn Maze in your area....
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Office “Deal or No Deal” is a team building activity that was molded from the hit television show Deal or No Deal on NBC. Contestants on...
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I frequently shop for weekly groceries at Kroger on the corner of Douglas Road and Jones Bridge Road in Alpharetta, Georgia. It is convenient to my...
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For many years I have subscribed to The Customer Communicator. It is a monthly publication by Alexander Communications Group that consistently covers...
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