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Craig Pendleton of National Foodservice Consulting alerted me to the fact that the FDA has updated the national food code for 2009. The Food Code is...
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Find out more about Bobby: Robert “Bobby” Fitzgerald began working in restaurants when he was 14 years old. 25 years later he has opened thirteen restaurants and today is a partner and Director of Operations for five restaurants under The White Chocolate Grill and Cinzzetti’s brands. Overseeing 400 employees who serve over 20,000 customers a week is a full time job. But Bobby makes time to share his experience by writing for Examiner.com and speaking at Universities across the country on the subjects of restaurants and hospitality careers. He is a graduate of Johnson & Wales University where he studied both Culinary Arts and Management. Bobby just published his first book titled “Smile or You’re Fired…Seven Lessons for Managers of Service” and he has also written on business for Kiplinger.com and The American Management Association. Have a question for Bobby? Email him directly at refitz@ManagementBook.org. |
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Restaurant Operations Examiner's Articles
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NBC Universal announced plans Thursday for a restaurant reality show that will give its winner the biggest prize in restaurant reality show...
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We just handed back the keys of Henderson to our landlord after a two year effort that cost us too much money to say. I thought this would be a good...
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A few years ago I made statements that echoed many in the industry. We opened the first WCG with no kid’s menu. P.F. Chang’s didn’t...
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In the hospitality business the guest is always right-right? I’ve been playing restaurant everyday since 1984...
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Halloween on a Saturday always hurts restaurant sales, as does any holiday. Whether it is a day like Halloween which will greatly decrease dinner...
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Leslie Brenner of the Dallas Morning News recently wrote a story listing the top ten issues of Dallas diners based...
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Chili's Grill & Bar owned by Brinker International, Inc. is bringing back it's "I want my baby back, baby...
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Business Week magazine reported a 74% decline in hiring in the hospitality industry in the first half of 2009 verses 2008, the largest decline of...
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The Lodging Conference held their 15th annual convention at the Arizona Biltmore Resort & Spa this week and the mood was less than festive. Most...
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