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The fastest ways to generate leads--part 3
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Leads. Leads. Leads. They're worth their weight in gold in any economy. But in a recession, qualified lead volume is as essential as it gets. This is the final of our three part series on the five fastest ways to generate leads. Read part one and part two of the fastest ways to generate leads.
One quick note on the tactics mentioned in these two recent articles: A lot of companies are still spending significantly on lead generating marketing activities. Word on the B2B and B2G tech marketing street is that these activities continue to work, but a greater volume of leads are needed to close sales.
We've saved our most non-traditional marketing activity for last as we explore the fastest ways to generate leads. The last program is telesales. We consider this to be non-traditional because it falls much more under the banner of sales than marketing. But, like in much of the sales and marketing world, this should be a shared responsibility.
The business model of firms that provide telesales is only growing in this economy. There is no shortage or companies that provide this service. Here’s how it works: they make the cold or slightly warm calls to schedule meetings for your sales people and/or technical experts. These can be very helpful in any economy, but especially now when leads volume is so desired. But just because this is a tactical sales exercise doesn’t mean marketing should sit on the bench.
One of the biggest frustrations executives have with outsourced telesales is the script. The telesales people use the elevator and subsequent messaging the company provides. If the message is off target, the value proposition unclear or the message otherwise misaligned, the calls will have limited success.
Marketing should be engaged at day one to craft the call script and ensure it’s aligned with the corporate messaging, product messaging, etc. Marketing should also be involved in the strategic selling process for each movement within the funnel.
Examples: What is the next step that should occur from a marketing standpoint? Should the lead be added to the marketing database, deleted from the database, scheduled to receive a follow up communication such as a white paper, webinar invitation, enewsletter, etc? This is all part of the sales and marketing process. The best case scenario is that the calls close in the short term. But that won’t happen all the time, so the plan for nurturing the leads through the pipeline has to be considered carefully—and early—in this process.
Additionally, marketing should be involved in testing the message. How well are the calls going? Do prospects understand the value of the product or service? What are their push backs? Marketing must evaluate this feedback and hone the script until it’s fully optimized. Again, it’s a process. The days of throwing random messages against a wall to see what sticks are over in today's ROI-focuses marketing paradigm.
Generally speaking, the programs highlighted in this three-part piece are the five fastest ways to generate leads. If there are any that you’re not currently exploring, now’s the time to take a closer look.
For more tech marketing insight, visit www.q2marketing.com. Feel free to share your experiences with the fastest ways to generate leads in the comment section.
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