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customer loyalty articles
We’ve been focusing on a favorite topic of mine—branding for government contractors. I’ll be the...
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Customer loyalty is a casualty of the recession. Buyers, including your customers, are aggressively hunting to...
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As discussed recently, brand loyalty is another consequence of this recession. From grocery stores to enterprise...
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Unless you’re selling to stimulus-spending infused federal agencies, your customers are probably spending...
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This is part two of the paradox of branding from Starbucks' John Moore's appearance last week. Moore is the brand's...
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Build a business that’s profitable, makes employees and customers happy and you don’t need to worry...
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We often recommend that companies looking to better communicate with their client or prospect base consider a...
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“We grew our business based on referral business from customers and business associates. We were going...
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Social media users feel better about companies when they can interact with them through social media. So concludes...
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It's taking longer to close sales than it did this time last year, or even earlier this year. Companies are making...
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