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Find out more about Laurie: Exceptional customer service is no longer optional. International customer service speaker, author and trainer Laurie Brown tells you how to get and keep your customers even in the toughest economic times.Lauriebrown@thedifference.net |
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Customer Service Examiner's Articles
Showing: Greeting your customer articles
I just received an email fundraising request from a woman who was trying to raise money for a charity in honor of...
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Answering the phone properly allows you to leave your customers with a good first impression of you. Proper phone...
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Dale Carnegie said, “The sweetest sound in any language is the sound of one’s own name.”...
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The economy seems to have hit Detroit harder than any other area in the US. Even with this bad economy, I still...
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