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Our new roofing contractor
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One of the main factors impacting our decision is reliability. Most of the roofing contractors either never returned our calls or set an appointment while never showing or calling back. Then came the companies bent on putting together a skeleton bid. When asked to fill in some of the missing pieces they quickly joined their fellow roofers in the tradition of not calling back. Fair enough, this process finally yielded two main choices.
Our first choice is a long standing local company. Their detailed presentation came complete with copies of insurance, licenses, accolades, product samples and more. Whenever there was a question answers came back that made sense. The bottom line investment was reasonable with a required half down upon the beginning and half upon our satisfaction after completion. Both flexibility and a level of customization were possible while remaining budget friendly. Overall quality of products is surprising considering the final tally.
Neighbors have used this company without complaint. A few disgruntled patrons posted scathing reviews yet balanced against the favorable comments and analyzing the complaints everything seemed relatively minor. Here is a very big factor, they're reliably on time.
The second choice is BGDC Roofing, a national company with local representatives across the country. Our local rep, Sam, puts on a very good show as well. His marketing is top-notch. The contract itself is far thicker but they provide a good, sketchy outline of what is likely in it. Materiel selection is not that good but the prices are high to counteract the limited options. Sam made it clear our roof will be equal to every other roof in our neighborhood, which to me sounds promising.
From what we can tell BGDC has many other subsidiaries. Everyone we know has had some dealings with this company. Most have a very low approval of the work that has been done but they keep calling them back so can it really be that bad?
An interesting twist in funding really makes this tempting. We will be paying Sam upfront. He promises to come back in three years when the overall quality of the materiel may well be better, technology advances quickly after all. Now, when Sam comes back with his crew, in 2013, we will have additional amounts to pay but isn't it possible the future quality is worth today's upfront payment as well as all future payments? Besides, Sam assures us with BGDC's size we will be able to make convenient payments right from our paycheck.
Big government DC sounds like the company to go with on this roofing job. We likely never would have considered their terms in the past but with so many other people using them for their needs who are we to turn them down. Besides, do you think we can dare trust a local company? Reliability is proving to be not such a big factor after all.
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