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This week, my Effective Meetings class was in full swing. We usually kick off by sharing what we hate most about...
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Last night I had a phone call with a client that evolved into a head-spinning discusion. We had both worked with...
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Effective time management is about taking control of your time. You can teach people how to treat you. Once you...
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Insightful, truthful article appearing on Etiquette Bitch today: Just this morning, the woman checking me...
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Business communication - non-verbal, included - would be so much more improved if only everyone (everyone - that...
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One of the best things you can do when you call anyone during the workday is to ask a simple question once the...
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Yahoo! HotJobs posted a great, insightful article about why job-seekers might not be getting a call back. Job...
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Nothing kills your credibility like appearing unprepared and sloppy. Whenever you have anything to communicate, do...
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Welcome to Labor Day 2009. Let's remember that this holiday is not about shopping, barbecuing, or sleeping in,...
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Every mass-emailer (yes, you!) must learn what the "bcc" field is, and how to use it. "bcc." is...
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