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Managing expectations has been the customer service battle of the decade for the airline industry. With the simultaneous slashing of fares to fill...
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Find out more about Scott: Scott has been flying since he was ten days old. From light aircraft in Alaska to the upper deck on a 747 he's spent a combined a total of over six weeks in the air. |
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Airline Industry Examiner's Articles
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An American Airlines aircraft has been involved in a landing incident at Kingston, Jamaica late Tuesday night,...
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Honolulu is fast becoming a focus city for Continental Airlines. In addition to previously announced service to...
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Frontier Airlines newest destination will be Fairbanks, Alaska, the airline announced Thursday. Frontier has not...
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US Airways has announced new seasonal nonstop service from East Coast hub Philadelphia to Anchorage, Alaska,...
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Alaska Airlines has announced changes to the benefits available to Alaska Airlines Visa Platinum cardholders. In a...
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The Sunday following Thanksgiving is the busiest air travel day of the year. The Wednesday prior to Thanksgiving is...
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Most ordinary travelers never consider the freedoms of the air, although they’ve been outlined by ICAO for...
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When the ad agency hired to design United Airlines brand statement in 1961 first pitched the idea, it’s...
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It’s always helpful when a major news organization publishes details about major carriers in a handy chart...
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