Darrell Proctor is a publishing industry veteran with more than 30 years' experience writing about business, technology and sports. He spent more than a decade at the St. Petersburg Times and later the Rocky Mountain News, where he authored the Mile High Tech blog and was noted for his reviews of consumer electronics and technology. Questions for Darrell? Drop him a line at techexaminer@gmail.com.

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Showing entries for Category: Airlines

Southwest moves to speed business travelers through airport security

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October 2, 8:46 AM

by Darrell Proctor, Business Examiner

Southwest Airlines continues to thrive while other airlines simply try to survive. And its latest move catering to passengers is a good example why.

Southwest CEO Gary Kelly said the airline will increase its focus on business travelers, providing security lanes specifically for those passengers.

Southwest has so far managed to avoid the nickel-and-diming of many other airlines. It is not charging extra fees for checked baggage, among other things, and has managed to keep fares low even as other airlines raise prices.

Kelly said business travelers are willing to pay more for additional services - let's face it, it's going on their expense reports - so the airline wants to do more for its business passengers.

Southwest is ready to test satellite communication on many of its aircraft through the end of this year, noting its research shows 72 percent of business travelers would like in-flight wireless Internet access. Leisure travelers have expressed interest in the service as well.

The airline will introduce "priority" security lines for business travelers later this month. It also will offer the service to some of its frequent fliers. Its "Fly By Lanes" first will be offered at Dallas Love Field, Baltimore/Washington International, Denver International, Phoenix Sky Harbor International, Orange County John Wayne, San Francisco International and Los Angeles International. Southwest said it will add more airports in November.

Southwest customers will be able to access the lanes by presenting the company's Rapid Rewards A-List identification card or a Business Select boarding pass.

Topics: Airlines

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Comments

'Old' United Airlines bankruptcy story sends shares reeling

1 comment

September 8, 12:55 PM

The power of the Internet proved itself again today. A 2002 story from the Chicago Tribune with the headline "United Files For Bankruptcy" showed up on the South Florida (Fort Lauderdale) Sun-Sentinel's Web site, sparking a massive sell-off... Read More
Topics: Airlines

FlightAware gets famous

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September 2, 4:10 PM

A breaking news event can trigger hits for a Web site.Case in point today - FlightAware.com.The news report about an American Airlines flight that blew a tire when it left Los Angeles - and had to return to LAX - mentioned the site, and set off an Internet... Read More
Topics: Airlines

Airport security - TSA blames airline, airline chastises TSA

5 comments

August 24, 10:37 AM

It seems a TSA inspector's methods caused some American Eagle planes to be grounded this past week.Even so, the TSA is blaming the airline for "security lapses."You can read about it here.Is it a case of technology gone too far? The TSA acknowledges... Read More
Topics: Airlines

Velocity 173 RG crash will bring scrutiny on experimental planes

1 comment

August 22, 3:54 PM

Experimental planes - often known as "kit" aircraft because they can be built from a kit and generally have few parts - are popular with businesspeople, especially those who are air enthusiasts and enjoy maintaining their own mode... Read More
Topics: Airlines

General Dynamics buys Jet Aviation for $2.25 billion

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August 19, 10:01 AM

The aviation industry is suffering on some fronts (note Continental's announcement of pilot furloughs today), but on others it's thriving.Some proof of that came today with General Dynamics' announcement that it's buying Switzerland-based Jet Aviation... Read More
Topics: Deals , Airlines

Business travelers: new airport security rules for laptops

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August 16, 6:04 PM

Call this a PSA about the TSA - starting today, you can go through airport security without having to remove your laptop from its bag.That is, if you have the right kind of bag.The summer travel season may be winding down, but not for business travelers.... Read More
Topics: Airlines , Business

Airlines search for new fuel sources

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August 15, 5:59 PM

The airline industry is trying all manner of things - many of which (like fees for checked baggage) are alienating passengers - to improve its bottom line.Finding new sources of fuel is at the forefront of new technologies that could ease the industry's... Read More
Topics: Fuels , Airlines , Business

Expensive gear needs high-tech protection when traveling

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August 7, 9:11 AM

Getting your expensive outdoors gear from Point A to Point B in one piece is not as easy as it once was.And that's without taking into account the fees some airlines charge for checked bags these days.Technology is helping, though, with new high-tech... Read More
Topics: Luggage , Airlines