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Rating the Orange County coffeehouses
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Every day, and I mean every day, I am in some type of coffeehouse getting my allotment of caffeine.
I order a large black, bold coffee. I am a creature of habit and I often go to one of only three or four locations. You would think that due to my frequency alone, I would receive some sort of recognition. It is on the rare occasion that I am lucky enough to have someone offer a smile or kind word in any of my daily stops. Most of the time, a word is not even spoken. The counter person nods, I order, I pay, and I receive my drink. There is not a “thank you,” not even the standard “have a nice day.”
In one location the person behind the counter wears thick black gloves to further protect themselves from getting to close to the customers. In almost all of the locations the workers seem bored, put out or like they just should not be in a job that interacts with people. On most days when I walk in to get my coffee, I feel like I have intruded and disturbed those workers just by being there and wanting to pay them for a coffee. I have worked in customer service. I remember being rewarded by being friendly, by getting to know my customers and by thinking in some small way I made their day better.
I am looking for a friendly location to get my coffee. If I find it, I will write about it. If you know of one, write me and I will check it out and report back here. I would like to reward the everyday workers that come to work with a smile on their face, those that really can make the customers day just a little bit better.
For more info: melodiegordon@mac.com
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