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Domino's tops 'em all in online ordering

June 26, 1:23 PMUpstate NY Restaurant ExaminerBill Dowd
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  The Domino's onlin pop-up order form.

Domino's Pizza is crowing. The company was ranked No. 1 in online ordering sales in the first quarter of 2009 with a 28% share.

It topped both Papa John's and Pizza Hut, according to The NPD Group's CREST survey. In the past 24 months, Domino's improved 17 points.

To both thank Domino's customers for their patronage and find out why they like the ordering experience and keep using it, the first 499 people who send an e-mail with their name and mailing address and explain why they like ordering online from Domino's will receive a $10 gift card to use on their next online order.


NOTES ON NAPKINS: The Domino's chain had another recent first. It finished on top in customer satisfaction in a survey of consumers, according to the annual American Customer Satisfaction Index regarding the country's largest limited service restaurants. Starbucks and Wendy's ranked second. ... Both online ordering and Web-enabled cellphone ordering are available. ... If you'd prefer to get your Domino's Pizza in person, go here to find a location convenient to you.


 

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