Carnival's take on the swine flu
Carnival Cruise Line is not messing around when it comes to making decisions and letting customers know how seriously they take the swine flu health scare. In a statement issued today, CCL has cancelled all port of call visits in Mexico for 16 of its ships that were previously scheduled to stop in that country.
The “Fun Ship” Cruise Line has altered itineraries for vessels departing between now and June 15, 2009 that include stops in Mexico. For some, the itinerary changes will be as simple as an alternate port. Full details on the modified itineraries are available at www.carnival.com/cms/fun/cruise_control/itinerary_updates.aspx. As part of CCL’s continuing customer service, guests who do not wish to sail on a modified itinerary may opt to receive a refund in the form of a future cruise credit equal to the full amount paid for the voyage. Guests may apply this credit to an alternate sailing departing through the end of 2010. Carnival will continue to look at compensation for missed ports/altered itineraries (where applicable) for guests on an individual itinerary basis.
A Carnival representative also stated, “With four and five-day cruises from Galveston and New Orleans that are being converted to seven-day voyages, those guests may opt to receive their refund in the form of a future cruise credit or money back.”
Alabama Cruisers
Wondering if Cozumel, Mexico (one of the ports of call) will be cause for concern, I posed the question to upcoming November Carnival Fantasy guest, Derrick Keith. "While there have been various public concerns about travel to Cozumel and other Mexican cities, Cozumel remains a prominent tourist attraction in my mind,” says Keith. “I am confident that Carnival Cruise Line will do its due diligence to ensure that any possible stop is a low-risk, safe harbor for its customers."
Photo courtesy of Carnival Cruise Line.