I am finding more homeowners surprised of their properties locks being changed because they are vacant. I'm sure the all the loan document somewhere, there is a statement for the bank to come in and 'secure' their investment. Now this sounds reasonable, BUT when you get a letter in the mail saying that you have to respond in 8-10 days...that is where I get MAD!
This is not enough time for a homeowner to respond. Especially if they are out-of-town! Not to mention if the property is LISTED...that should give them a clue that the property is being advertised and is secured.
Come on banks...get a clue! I had a property that was being marketed and found out that potential buyers could not get into the property because the locks were changed. What a hassle! By the way, the loan modification, short sale, or property preservation departments DO NOT talk to each other. if they did, they would have a clue!
So lesson: Make sure you close the blinds and make your house appear to be occupied or you just may get a surprise!