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Lens Error with your digital camera?

July 1, 1:26 PMSan Jose Home Technology ExaminerDavid Taue
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Picture taken with the sort of broken Canon SD870 IS
Photo taken with the sort of broken SD870IS

 

Ever get a “Lens Error” on your digital camera?
 
I’ve had that happen to me twice. The first time the camera would only display that message, no other functionality. This was particularly bad since I was on vacation and was about to go to Zion National Park for the first time. Luckily my friend had both her film camera and my old digital camera I’d given her several months before so the vacation wasn’t a waste.
 
When I got home I researched the lens error message and everything I found on the internet was not good. If you were lucky the manufacturer would be nice and replace it. But most stories I found people were asked to pay almost the same amount they paid for the camera to repair it. So I figured what the heck and got a new camera instead.
 
The new camera is a Canon SD 870IS. I had good luck with an SD400 (the one my friend has now) so I figured I’d go back to Canon. Besides at the time Dpreview.com gave it a very high rating. About 6 months after I got this camera I got a lens error again. However this time I could still take pictures, just not at all the various zoom ranges. Again I was on vacation with my same friend (and a bunch of other people). I get back home and did some more digging. I found Cameraandvideorepair.com
 
Reading through the site, the first thing I really liked about them, was that they were local to me. In fact a quick check on Google Maps and I quickly realized I knew exactly where they were. So I hopped in the car and drove over to them. I paid a $25.00 diagnostic fee and they said they’d call me back to give me a revised estimate. Later that afternoon sure enough they gave me a call and said they could fix it, and the total repair would be $120.00 and that my earlier $25.00 fee would be creditted to that amount. I jumped on that, since that was a good deal less than replacing the entire camera.
 
In total I was without my camera for 2 whole days and since then it’s been working fine. With summer in full swing and the 4th of July right around the corner I thought that this may be something you want to keep this in mind in case your digital camera goes out on you.

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