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Disney World: the magic is gone
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Last year, my family drove 1200 miles to visit Disney World's Magic Kingdom on New Year’s Eve.
We were very disappointed with our experience. A lot has changed since we were last at Disney when the kids were small.
We were at the Magic Kingdom for ten hours, and managed a total of three rides for our $300. We dropped another $100 to wait in long lines so that we could eat their cold and overpriced food.
This is not the fault of the employees, who were undertrained, overstressed, and unable to control the massive and unsafe crowds.
Customer service at the Magic Kingdom consisted of the employees everywhere screaming for people to “squeeze together closer.”
During the parade, employees ran down the parade path yelling and physically pushing customers, including myself, out of the way.
They were stressed about the parade route being blocked, but the customers had nowhere to go because of the masses.
People were cutting lines on all the rides, and a fight broke out.
I have been a Disney fan forever, and am so sad at what this business has become.
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To me, Disney has absolutely lost their magic. For those of you who think that I am "not speaking the truth or the facts," please be aware that this is not a news story. It is an editorial opinion story based on my experience.
We consider all of our family outings as educational, and my teenagers did receive a lesson on corporate greed and mismanagement. We also learned how silly we were for going to such a place during a holiday break, hoping to have fun.
I wrote Disney about my experience and asked for my money back because we were not satisfied customers.
They gave me the runaround for weeks. Finally they called and told me that I had to file a claim with the Sheriff's Department since it was a criminal matter.
I didn't understand what they meant by criminal matter, but realized that it would be a waste of time to fight this company in court.
Mary Poppins will never be the same for me again.
See "Chuck E Cheese Restaurants Breed Adult Violence Across US" for another story about how these overcrowded and overpriced family places bring out the worst in both children and adults.
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