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On Tuesday 27th October, John Draheim, the President and COO of the fledgling Decatur based Fleetwood RV Inc. sent a personal letter of reassurance to all existing Fleetwood RV customers in which he reaffirmed that the company remains, “committed to preserving Fleetwood’s 60-year legacy of building high-quality, high-value recreational vehicles and to nurturing our relationship with our dealers and customers.” He went on to conclude that, “There has never been a better time to buy a new Fleetwood RV motorhome and we look forward to the opportunity to welcome you to the new Fleetwood RV, Inc.”
In July American Industrial Partners, a private equity firm, acquired the Fleetwood RV Division for $33.2 million from the former parent company Fleetwood Enterprises Inc. based in Riverside, California (see AIP’s acquisition of Fleetwood RV seeks to recapture company’s lost glory). ”The decision to establish our company headquarters in Decatur was two-fold,” said John Draheim. “First and most importantly, was the high-caliber workforce in the area, and the second was the cooperation from the state and city to develop a plan that would be best for the company, the local community and the RV industry as a whole.”
The luxury arm of the company, American Coach, with its VIP factory delivery option remains a key component of the new look company. “The American Coach VIP factory delivery…creates an opportunity for us to personally connect with our customers, as well as helps us ensure their complete satisfaction before they hit the road,” said John Draheim.
For service or warranty questions about existing Fleetwood motorhomes contact Owner Relations at: 1 (800) 322-8216.
For service or warranty questions about existing American Coach Motorhomes contact American Coach Owner Relations at: 1 (800) 435-7345.
© Copyright 2009 Julian L. Gothard. Protected pursuant to the provisions of the Berne Convention. All rights reserved.
Related Articles: Sun may be setting on Country Coach Motorhomes | AIP’s acquisition of Fleetwood RV seeks to recapture company’s lost glory | Fleetwood dumps California RV operations | Navistar acquires assets of Monaco Coach Corporation | All News articles |
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