Dealing with irate customers can be a major job stressor. The occasional unhappy customer has a knack for putting darker clouds behind the silver linings of the workplace. Some businesses are more prone to unhappy customers than others...
Drew Mitchell has over twenty years experience related to the fields of social services and special education. He has provided several levels of service to clients with developmental disabilities, including supervision of services in case management, day training and residential services programs. With over 20 years of professional writing experience within his field of practice, Drew became a freelance writer in 2008. His published writing has been focused in non-fiction in such subjects as special education, worker's rights and U.S. history. In 2009, Drew started a website called "Stop Workplace Bullies - Now!" Drew's goal is to provide information that will empower targets and their families to stand up against workplace abuse and to advocate for legislation making workplace bullying illegal. Drew's websites are drew-mitchell.net and stopworkplacebullies.wordpress.com.
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