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Sony PS3

Sony

With every PS3 firmware update there comes some kind of problem. Most of the time it's usually games freezing or systems bricking due to the update. This time, though, things are slightly different because it's causing a problem for gamers trying to upgrade their HDD. Many PS3 owners have been posting on the official PlayStation forums reporting this error and many have contacted Sony's technical support, but, so far, it's been to no avail.

The problems being reports are the following: PS3 owners are unable to update their system to firmware 3.41, HDD upgrades aren't being allowed, systems are crashing, and after installing a new HDD the system isn't fully downloading the file and then prompts users with a message stating 'no applicable data found'.

Sony did respond to online inquiries regarding this topic with this response:

"We apologize for any inconvenience you are experiencing with upgrading Internal Hard Disc Drive (for PlayStation®3) on your PlayStation(R)3 computer entertainment system. The information available to our Consumer Services Department does not suggest that this is a problem PlayStation(R) owners are likely to experience when upgrading the HDD with 3.41update. Sony Computer Entertainment America (SCEA) strongly supports the quality of its products and backs them with full confidence.

We ask that you update the previous HDD first to see if the update will go through. Then update from the thumb drive that is formatted in FAT 32 and has the 3.41 update downloaded."

One user notes that they did update the system to 3.41 before upgrading their HDD and the system works fine with the older HDD. Sony hasn't issued an official fix for this problem but has told those who are calling technical support and posting on the forums they are looking into it. We have emailed Sony on this topic and will post an answer as we get one.

Special thanks to Chad for the tip.