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Do you remember how much fun you used to have each spring? You’d get a break from school whether it was elementary or university to simply be. You’d get nine full days off to...
Read more A US Army two-star general was fired on March 28 after sexual harassment, inappropriate conduct, and alcohol charges were filed against him.The army conducted an administrative hearing and review into the sexual harassment allegations against Army Maj. Gen...
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If you are an executive you need a resume that does more than just show your work history and experience. You need an executive resume that screams success, an executive resume that shows you can take the next company you...
Read more Total nonfarm employment in the United States grew by 88,000 jobs in March 2013 while the unemployment rate dipped to 7.6 percent and the number of unemployed people dropped to 11.7 million, according to...
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This article shares information about the time the Walt Disney Company raised Disney-MGM Studios ticket prices to deliver what the customers expected.Walt Disney Company CEO Michael Eisner and his team had a problem. A local downtown...
Read more Over the years I have had many discussions regarding cross-cultural miscommunication. These discussion have covered a wide-range of topics such as expectations, judgments, language issues, and ethnic differences to name a few. One form of miscommunication...
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I have written many articles involving customer service in Baltimore retails stores. I often wonder why store managers expect a serving attitude from their subordinates and not themselves. I have been in an aisle looking for a product and...
Read more Is this not the most annoying question in an interview, "What type of leadership style do you have?" Why is it annoying? Because I don't have one. I beleive that as a leader, you...
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Al DIA in conjunction with The Latino Professional Network will be hosting a Diversity Career Fair at the Pennsylvania Convention Center. The event will take place from 10:00 AM to 2:00 PM on April 16th 2013 in...
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Dealing with irate customers can be a major job stressor. The occasional unhappy customer has a knack for putting darker clouds behind the silver linings of the workplace. Some businesses are more prone to unhappy customers than others...
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