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Workplace Communications

Harnessing the power of former employees

I recently had the pleasure of attending a high school reunion – which offered considerable food-for-thought regarding the potential benefits...
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Workplace communications lessons from Undercover Boss

Have you ever seen the show Undercover Boss? Every week, the CEO of a different large enterprise puts on a disguise and “goes undercover...
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Workplace communications lessons from Derek Jeter

Even the least sports-minded among New Yorkers probably heard about the exploits of the Yankees’ Derek Jeter this past weekend: a home run...
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What to do when your employees hate your company

A new study by Mercer reports that approximately one-third of US workers are considering leaving their organizations; another 21 percent aren&rsquo...
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The importance of workplace communications during a crisis

Organizations, particularly large ones, typically invest considerable time and resources strategizing for events that may not even happen –...
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Communicate: working happily ever after

The first step to becoming a better employer and employee is communication. The second is to listen. Communication is the foundation of a good...
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How to communicate with remote employees

Possibly one of the biggest workplace shifts of the past two decades has been the advent of the remote workforce.Rising commercial real estate...
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What now, T-Mobile?

As you went to bed Sunday night (or, if you're an early-to-bed type, as you awoke Monday morning), you likely heard about AT&T's...
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Play "March Bad List": the worst workplace communications offenses

You're probably familiar with college basketball's March Madness. In fact, many people blame the tourney for single-handedly decreasing...
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When managements communicate like Charlie Sheen

Our nation is remarkably fascinated by – obsessed with? –Charlie Sheen right now. He’s all over TV. All over the newspapers. All...
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