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crisis communications

The importance of workplace communications during a crisis

Organizations, particularly large ones, typically invest considerable time and resources strategizing for events that may not even happen –...

Crisis PR from the pros

I recently attended a Crisis PR luncheon at Maggiano’s Little Italy in River North hosted by the Publicity Club of Chicago. It featured a...

How Paris Hilton can recover from her recent drug arrest; a lesson in crisis communications

Paris Hilton's recent arrest for smoking marijuana at a World Cup game in South Africa won't be the first celebrity drug arrest, nor will...

Will oil spill grassroots marketing campaign work for Palm Beach County?

Collateral damage is part of any disaster or emergency. Misinformation or the wrong perception is common. Florida is going through that right now....

Supporting your employees in the aftermath of a crisis

The executives – and PR team – at BP have been taking quite a beating over the past month or so.It seems that every day there is a new...

Chicago's Young & Rubicam targets city's violence

Violence in Chicago is nothing new to its residents. Since 1990, the number of murders per year has averaged one a day, ranging from 442 in 2007 to...

There are pros and perils in social media: Just ask Nestle

Marketing and social media experts have been blogging, tweeting, Stumbling, Facebook posting and in general sharing their reactions and insights to...

Ruther and Associates' plight brings to mind importance of crisis communications

Both the Kansas City Business Journal and Kansas City Star reported on the case of Scott L. Ruther, a Lenexa, Kansas tax attorney who pleaded...

Drones Hacked, Twitter Hacked. What's Next?

On the heels of news reports stating that our Predator drones' data feeds were hacked by hostile forces in Iraq, Twitter, the micro-blogging...

Publicity...yes, it can be really bad

There is a saying that is prevalent among PR professionals that states; No publicity is bad publicity. (In my opinion, this is a bunch of bull...)...

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