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  • Social Media: A Modern Way to Improve Customers’ Experience
    Social Media: A Modern Way to Improve Customers’ Experience
    How Social Media Can Help Small and Medium Businesses (SMBs) Build Long-Term Relations with CustomersCustomer service is evolving rapidly to match the dynamically changing communication needs of people today. In this regard, social media provides...
  • Hairdresser
    How to communicate with your hairstylist
    The first thing I was taught on my first day of beauty school was that the consultation is the single most important part of any hair service. A stylist may perform the most perfect cut, color or style, but if it is not what the client had in mind...
  • Leadership Training: The 5 Second Breath
    Leadership Training: The 5 Second Breath
    Troy is one of the most energetic, funny and charismatic leaders in the company. When someone needs help it is there immediately. When someone has an idea Troy is there with suggestions. When someone feels frustrated, well, you guessed it, Troy...
  • peace and quiet
    The "clear only if known" fallacy has some remedies
    Amazing what you find out later from jobs you had earlier, even when they seem distant from the wellness field. In the 1980’s, when my family was young, I owned a small real estate company, and we specialized in residential and income...
  • Is contentment better in relationships or about things?
    Is contentment better in relationships or about things?
    "Let your conduct be without covetousness; be content with such things as you have. For He Himself has said, 'I will never leave you nor forsake you.'" Hebrews 13:5"Better is a little with the fear of the Lord, Than great...
  • Communication: The Power of Words
    Communication: The Power of Words
    Words change our emotions whether we know it or not. One way is affirmations that encourage you to see life differently. They are what you do in front of a mirror before a big presentation, before an exam, and before meeting someone new. They open...
  • Business
    Remedy for business instability
    In the 2014 Governor’s race in Illinois, incumbent Governor Quinn elucidates his assurance to "finish the job" of restoring state government finances and Illinois’ economy (Garcia & Long, 2014). For the people of Illinois...
  • Mom and Son
    Nine tips to Improve your relationship with your teen
    I had the pleasure of interviewing Jill Erickson, who is an old school mom. Jill believes in conducting family meetings, having her teens show up for dinner at 5 pm sharp, and lives her life with the mantra that parenting is a lifetime job. Jill...
  • Marriage thinking
    Marriage thinking, it's important
    Marriage thinking, what do you think that means? It could be a lot of things, good and bad. Sure, there are a lot healthy thoughts that translate into a healthy marriage. And the evidence of it could be vibrant smiling or the gazing eyes and love...
  • Are animals ready for our culture?
    Are animals ready for our culture?
    Loving animals and wanting the best for them gives each of us a dose of humility. After all, what does separate us from animals, we use to say the ability to reason through a situation. However, today with all the research and findings in our...
  • Tips to help open lines of communication
    Tips to help open lines of communication
    What is the most important element that needs to be built to make a strong relationship?It's a simple question with many varied answers. Answers dependent on perspective. From my experience, working with coaching and hypnotherapy clients,...
  • Aziz Ansari On Marriage
    Survive the current pulse of dating: solving for ambiguity.
    A young, attractive woman comes into my office and shares her story with me. "So this guy and I were hanging out for about 3 months last Fall. We never talked about what we were doing as far as commitment was concerned, but we were having sex...
  • Bad Communication Habits
    10 Bad Marriage Communication Habits
    How would you rate communication with your spouse? Are you a 10: interaction is perfect and both of you feel understood? Are you a 1: there is no exchange? Or are you a 5: there is some discussion but a lot of confusion?Where ever your score ...
  • Emojis can get you arrested, just the same as harassing and threatening words
    Emojis can get you arrested, just the same as harassing and threatening words
    In the not so distant past, many considered what emojis had become on a global basis. The Language Monitor noted late last year that the ideograph (graphic symbol representing ideas or concepts) for “love” was considered the top word...
  • Let's work together
    My wife and boss
    Would this be a scenario you could live with? What if your spouse was also your boss? Could that become a big issue at work or at home? Some would say the deciding factor would depend on which one was the boss, the husband or wife. Maybe that...
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