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  • Stone-faced
    Stone-faced
    How to make sure that you are doing the things it takes to grow your companyGrowing your company – or any business, requires change. But that change has to enable the company to move toward a specific goal. Beyond creating a strategic plan,...
  • The burden is never life
    The burden is never life
    A great quote from Byron Katie" The burden is Never Life; It's what you're thinking and believing about life."While scrolling my Twitter account, Byron Katie caught my avid attention; my slow mind became inspired. How we perceive...
  • Stinky
    Dealing with a Stinky Employee
    You stink! LiterallyHow do you deal with a smelly co-worker or employee? This is not an easy topic to discuss with someone, even if its not just body odor, but over indulgence in perfume or cologne.Years ago, I had to deal with this problem. We...
  • Customers expect something
    Customer Service is Entertainment
    Is this what runs through your mind when you have paid your hard earned dollars to attend or participate in a form of entertainment, only to have this time ruined by horrible customer service or rude and unprofessional employee?Ever paid your hard...
  • Customer Service
    You Can't Train For Customer Service? Can You?
    Can you train someone to be warm and fuzzy or is this something you have to be born into? Hopefully by now you are familiar with the five articles I previously wrote on the topic of Customer Service. In those articles, I touched on the entry level...
  • Millennials in the Workforce
    Millennials: Underuse Them at Your Peril
    Are you taking your young employees seriously enough? Too many companies aren’t.Case in point: In my consulting work, I once visited a large—strike that, very large—company, one of the leaders in the tech sector. Something stood...
  • Save Time on Social Media Management
    How to Free Up Some of Your Time Managing Your Social Media Campaigns
    Statistics show that the average American spends nearly THREE hours on social media each day! And business owners are no better. We spend about SIX hours a day managing our social media platforms. One thing is clear: social media should not be a...
  • How to act your way into a new type of leadership
    How to act your way into a new type of leadership
    In her new book, Act Like A Leader, Think Like A Leader, Herminia Ibarra explains that you have toactyour way into a new type of leadership thinkinginstead of thinkingyour way into it. To do this, you need to develop and practiceoutsight(versus...
  • Brands
    Would YOU Want to Work for YOU? book review
    Brenda Bence spent 20 years as a brand manager for Proctor & Gamble and Bristol-Myers Squibb. She has taken the knowledge gained in those corporations and translated it from products to people. She has written a series of books, all of which...
  • Workplace is not a sporting event
    If You Won't Listen Than You Won't Hear
    Sometimes saying SHUT UP is appropriate. I can’t hear you because I won’t stop talking…. Communication is a two way process and when you’re trying to share information with another person who is only content with hearing...
  • Hang 10 is marketing it in St. Louis
    Hang 10 Productions is the right choice for great events and talent branding
    I am always searching for something for my subscribers and fans to sink their teeth in. St. Louis is named for a lot of things, however the greater things always get swept under the river.I take great pleasure in being a wonderful observer of a...
  • Cold sore
    Tips for preventing, treating, and managing cold sores
    It's not exactly the prettiest topic, but then again, cold sores aren't lovely either. Also referred to as fever blisters, cold sores are an infection that's caused by the Herpes Simplex Virus (HSV). Although cold sores can appear...
  • Moleskin Notebooks
    A Backstage Tour Of My Business (How I Make Money, Who’s On My Team … And More.)
    If you’ve been reading my emails, lately, you know that I’ve been holed up in my office… surrounded by snoozing kittens, steaming pots of green tea and squares of dark chocolate… putting the finishing touches ona totally...
  • 'Are you a culture fit' in 6 steps
    'Are you a culture fit' in 6 steps
    Culture fit...what exactly is it?Today's workplace is replete with tough terrain on the way to success. The best way to determine if you can succeed at XYZ organization is by understanding its culture (terrain). Then, you can discern whether...
  • Bruce Tulgan
    The 27 challenges managers face
    Best-selling author, Bruce Tulgan, provides managers step-by-step solutions to the most common challenges faced in business today in his new book, The 27 Challenges Managers Face.During more than 20 years of workplace research, Tulgan has been...
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