Once the previous EMS, fire and police supply store went out of business, Heroes Apparel, located at 1614 Ownby Lane in Richmond, VA, quickly stepped in to fill the void. It started out as a modestly sized, locally owned and operated business catering to the EMS, fire and police community. Stock included was limited and included items such as EMS pants and jackets, police equipment and fire turn-out gear. Heroes Apparel has always offered custom embroidery, agency uniform personalization, and tailoring; something that quickly made the store a favorite in the EMS, fire and police community.
Each time I have entered Heroes Apparel, it seems to have doubled in size, with its variety of equipment in stock expanded exponentially. Regardless of its rapid growth, the staff has always remained helpful and knowledgeable. My last visit to Heroes Apparel was in December 2012 and I was shocked at just how large the store has become. Despite the fact that the store was buzzing with activity, it looked like almost every customer was receiving individual attention.
As soon as I walked in the door of Heroes Apparel, I was quickly greeted by a friendly employee asking how he could help me. I was looking for a specific flashlight and all I needed to do was show him a photo of it on my phone. He knew which company made it, as well as the make and model numbers just by looking at a small photo on an iPhone. He quickly led me to the exact location in the store where I could find the flashlights and he was even so helpful as to get it off the rack for me.
As I was checking out, I remarked to him at just how large Heroes Apparel had become since my last visit. He told me that they had plans to expand the store to almost double its current size. My jaw figuratively dropped as I could not believe how Heroes Apparel could get any larger.
The store not only provides uniforms, gear and supplies to the EMS, fire and police community, it also offers clothing for what it calls the Industrial and Hospitality industries. From maids' uniforms to high visibility construction worker's vests, Heroes Apparel can provide clothing to a very wide range of industries and still maintain a business that lets customers know that the staff really cares about their needs.
Heroes Apparel maintains its commercial store front and offers a large online catalog of products from which one can order. They offer express shipping in addition to standard shipping. Heroes Apparel even ships to Alaska, Hawaii and Puerto Rico when many stores will only ship to the continental United States.
Why should you buy from Heroes Apparel instead of ordering from other well-known supply sites online? The personal attention cannot be beat; you can see and try on the clothing or inspect the quality of the products; on-site tailoring and embroidery is offered; and you will be supporting a locally owned and run business.
You can call Heroes Apparel at 1-877-90-HEROE; fax orders to 1-804-267-3427; email staff members directly; fill out a contact form; email the sales department, find it on Facebook, Twitter, and LinkedIn, or visit the store on Ownby Lane.