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Do you go to the ER, urgent care or wait for the doctor's office to open?

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Health Agent


Having a young child and especially a baby who is sick is very scary. It can be overwhelming when trying to decide if a child is in need of professional medical assistance. What is even more daunting is when an illness occurs after hours. In metro Atlanta there are a number of urgent care facilities designed just for children. These facilities are great when you do not have an emergency but need urgent care for such ailments as the flu, a pulled muscle, or even a fever. What about those times when you are not sure if it is an urgent matter? Well there is a service with nurses who can provide you with professional feedback to determine if you should go to the emergency room, urgent care or wait for the doctor's office.

Children's HealthCare of Atlanta provides a phone service where parents can all 404-250-Kids (5437) and speak with a registered nurse regarding a health concern with a child. If you pediatrician does not have a doctor on call, this service is a huge benefit. Upon calling The Children's HealthCare service a representative will take your child's information; name, date of birth, pediatrician's information, and complaining symptoms. Then within minutes a nurse will call you back and discuss the symptoms, ask some questions, and may have you work with the child to see if any other symptoms are present. Depending on the findings the nurse may instruct you to try a few things at home, to the doctor or make an appointment in the morning, go to an urgent care facility, or go to an emergency facility. They will also offer to send your child’s pediatrician a copy of the report.

This service is free and offers the priceless gift of peace of mind for parents caring for an ill child.



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