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Salesforce.com
(NYSE: CRM), the market and technology leader in on-demand business services,
today announced that Travelocity is using Salesforce Software-as-a-Service CRM
to manage its partner marketing program and relationships with hotel chains,
rental car companies, cruise lines and airlines. The centralized solution
allows Travelocity sales and marketing staff in
(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)
Travelocity is one of the 35,300 companies of all sizes, industries and
geographies that comprised the salesforce.com customer base as of
"Our partner marketing group tripled in size over the last three years as we have significantly grown our partner base. Before Salesforce, each of our team members was using spreadsheets or various other methods to track partner data, so we had no way of knowing all the activities in progress and how we could improve our efforts," said
"Everyone in our partner marketing organization uses Salesforce daily, and we are gaining tremendous momentum," added Huber. "The dashboards and reporting features provide both our team and our executives greater insight into our activities and successes, so we can see areas that may need attention or a change in approach. In addition to giving us a way to manage and share information, Salesforce is truly helping us optimize our business processes."
About Travelocity
Travelocity(R) is committed to being the traveler's champion -- before,
during and after the trip -- and provides the most comprehensive and
pro-active guarantee in the industry -- see
http://www.travelocity.com/guarantee for details. This customer-driven focus,
backed by 24/7 live phone support, great prices and powerful shopping
technology has made Travelocity the sixth largest travel agency -- booking
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About salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Force.com, the world's first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and The Business Web across the enterprise. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, available at http://www.salesforce.com/appexchange. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.
As of
Copyright (c) 2007 salesforce.com, inc. All rights reserved. Salesforce.com and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.
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