Business and Finance
ANN ARBOR, Mich. (Map) -
This is the seventh consecutive year that the Navigator solution (formerly MercuryMD MData) has been ranked number one.
Clinical Xpert Navigator beat the competition in virtually every major category evaluated by KLAS, a research firm that monitors and reports on the performance of healthcare technology vendors. In compiling the report, KLAS assesses vendor performance through a process that includes confidential customer interviews with chief information officers, healthcare executives, managers, and clinicians.
Customers awarded Clinical Xpert Navigator outstanding scores on primary indicators such as "money's worth," "quality and timeliness of interfaces," and "helps your job performance." And Navigator scored 94 percent or higher on key business indicators such as "would buy again," "recommend to a friend/peer," and "client's best or one of the best vendors." In addition, Navigator scored 8.41 out of a possible 9 points on the overall product quality rating.
"The KLAS rankings identify the healthcare IT vendors that excel in
providing high quality products and excellent customer service," said
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About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS' mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920- 4109 to speak with a KLAS representative.
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