Business and Finance
FRAMINGHAM, Mass. (Map) -
Brookdale Senior Living Improves Service and Efficiency by Automating Access Management for 8,000 Users
"Courion helped us address our need for more efficient processes that not only save time and money, but also increase our service satisfaction levels," said
Brookdale operates 550 senior living and retirement communities serving over 52,000 residents in a variety of settings. With its growth and normal employee turnover, the company was looking for a solution that would automate the administration-intensive tasks of creating, modifying, and disabling access for employees, which was previously done manually by as many as five full-time IT personnel.
The company's IT department received an average of 65 requests for new employee accounts on a daily basis, which typically required updating hundreds of applications and security points. Using Courion, Brookdale is able to automatically provision these requests. As a result, the company has reduced its overall IT costs and decreased the number of staff handling access requests.
Courion's access assurance solutions provide Brookdale with fully automated provisioning and de-provisioning workflows as the foundation for managing two dozen enterprise applications. Brookdale can now leverage a variety of business, technical and clinical roles generated by Courion's RoleCourier product to determine who gets access to what. Ultimately, Brookdale expects to shift access policy management to business owners rather than security administrators, which will improve business effectiveness and free up additional IT resources.
"Courion has enabled Brookdale to strengthen its overall security and access compliance infrastructure," said
About Brookdale Senior Living
Brookdale Senior Living Inc. is a leading owner and operator of senior living communities throughout
About Courion
Courion is the Enterprise Provisioning and Access Compliance Expert for results-driven organizations. Built on market-proven technology, Courion's software solutions streamline operations and automate business processes to simultaneously achieve cost, security and service quality results. Courion's innovative approach eliminates the complexity and barriers to provisioning and compliance adoption, resulting in an unparalleled track record of customer success. Courion recently achieved a perfect score in SC Magazine's 2008 Identity Management Group Test and was recognized as a Network Products Guide 2008 "Hot Company." For more information, please visit our website at www.courion.com.
Courion and the Courion logo are registered trademarks of Courion Corp. Enterprise Provisioning Suite is a trademark of Courion Corporation. All other products and companies mentioned in this document may be the trademarks of their respective owners.
Robert Craig Nathan Bordegaray Courion Corporation Davies Murphy Group +1-508-661-0412 +1-781-418-2419 courion@daviesmurphy.com
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