Business and Finance
WEST HARTFORD, Conn. (Map) -
The store design -- incorporated in new Verizon Wireless stores around the country in 2008 -- features a bright new design and integrates a number of innovative systems and operational enhancements designed to streamline the sales process and enhance the customer experience, including:
-- Notebook computers demonstrating BroadbandAccess, the company's
high-speed wireless Internet service geared toward mobile professionals,
business customers, and on-the-go college students. Verizon Wireless cell
sites in
-- More than 55 working models of handsets, PC cards and other devices for customers to try.
-- A greeter kiosk that allows customers to check in once they enter the store and list their wireless needs, so representatives can quickly assist them.
-- A Bill Payment Kiosk that allows customers to make account payments quickly and easily using checks, cash or credit/debit cards.
-- Customer Service and Technical Support departments, making it easy for customers to get account information, customer service and address technical issues from trained in-store staff.
"The new Blue Back Square location provides increased customer service and
shopping convenience to our
Verizon Wireless has invested more than
The new Verizon Wireless Communications Store is open Monday through
Saturday
The new design has been introduced in more than 100 new locations around
the country, including
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and
data network, serving 68.7 million customers. Headquartered in
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