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Ford releases MyFord Touch software upgrade

The fix is in, finally. This week, Ford Motor Company announced a much anticipated major MyFord Touch software upgrade.This news can’t come...
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MyFord Touch development process modeled after Microsoft

The Sunday Washington Post business section (Jan 15, print edition p. G4) contained an interesting description of the "genius" behind...
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Ford announces MyFord Touch upgrade

Stung by owner complaints and a dramatic drop in J.D. Power rankings, Ford Motor Company will release performance upgrades to the trouble-plagued...
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Singing the MyFord Touch blues

The up and down relationship between me, my 2012 Ford Focus and MyFord Touch is complicated. The new Focus is a winner. Smooth, quiet ride; 41 MPG...
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MyFord Touch: a solution in search of a problem

It’s been a couple weeks since I last took my 2012 Ford Focus to my local dealership to fix a quirky MyFord Touch system. As described in...
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Ford’s JD Power quality ranking tumbles from 5th to 23rd

Problems with Ford’s SYNC and MyFord Touch system dragged down Ford Motor Company's quality ranking for the 2011 model year. Ford fell...
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Road trip in a 2012 Ford Focus reveals MyFord Touch growing pains

Last month I purchased a 2012 Ford Focus and took a road trip from Detroit to Silver Spring, Maryland. The Focus turned out to be a great road car...
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