AT&T Inc. has been working on fixing a problem Friday that has caused choppy mobile phone service for wireless customers in the Austin area.
Mike Barger, a spokesman for San Antonio-based AT&T, told Examiner.com: “Due to an equipment issue, some customers in the Austin area may be experiencing issues with their wireless service. AT&T technicians are currently working to resolve the issue, and we will provide more information as it becomes available. We apologize for any inconvenience.”
In a posting on Twitter, KEYE-TV reported: "For those with AT&T signal issues, we've been told there's a local 3G outage causing call problems. Disable 3G on your phones."
The service problem in the Austin area comes a day after AT&T vowed to improve its wireless network. The Associated Press reported that AT&T, stung by complaints about dropped calls and slow wireless downloads, would spend an additional $2 billion to beef up its network this year.
“Wireless is our No. 1 investment priority,” said John Stankey, president and CEO of AT&T’s Operations division, according to The Associated Press.
AT&T plans to spend $18 billion to $19 billion in 2010 on upgrading its networks to handle the onslaught of new data traffic from smartphones. That’s roughly $2 billion more than the company had invested in the previous year, according to CNET.
Comments
Thanks for the much needed info! I wish you had the option to share the story on FB. Most of my Twitterpack are not in Austin, but most of my FB pack is in Austin. My phone has been useless all day until I read this article and turned off the 3G. Clear as a bell now! Thanks!!!
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