It started out to be a horrendous day. I was all dressed up in a coat-dress to attend a fancy dinner party/networking event later that day. Getting off the Bolt Bus, the single jeweled button holding the whole shebang together popped off into my hand!
Holding my dress together, I wandered around Midtown, searching for a tailor who would sew one button on as I waited. Nobody would help! I walked into upscale hotels to ask concierges for their recommendations. None of the drycleaners would pay attention to my personal entreaties and entrees of recommendation.
I even walked to 7th Avenue, Fashion Avenue. I found the actual wholesaler for my dress, but even they couldn't help me out!
Somebody mentioned that the bridal salon at Macy's in Herald Square was able to do some alterations. I was willing to pay almost any amount of money at this point to get the button sewn on . . . my hand was cramped from holding my dress together. I was told that nobody was going to be able to help me.
I went up to the top floor, the furniture section, hid amongst the sofas . . . and cried. Two generations of my family had owned furniture stores and I remember crawling up to the top floor when I wanted to be alone. I was at a loss as to what to do . . . and still, several hours before the dinner party. I even tweeted Macy's supporter Tim Gunn and gave my 2 cents.
Then, I went to the administration offices of Macy's, to see if they had any advice. They called up the men's alterations department, whose supervisor graciously agreed to be my knight in shining armor. The catch? I had to stand in my skivvies in someone's office and hand the dress to the tailors: they didn't have any bathrobes, etc. on hand.
A few minutes later, I was in dire need of some refreshment. In an explosion of the old "ladies who lunch" concept in department stores of a bygone era -- in a way that only NYC could do -- Macy's actually has several restaurants! After weighing the different options, including a bar, a cafe' and other choices, I headed to the gourmet food court in the basement.
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