Internet reviews today, good, bad, or ugly, are not what they used to be. You can't trust them any more than you can the advertisements on the side of your screen. Some of the most highly ranked reviews on the Internet today are written by people with just 10, 40, or 150 Twitter followers, or even just a handful of FB friends that they get to "like" keyword stuffed articles which leads to those articles ranking well.
Then, when YOU see that review ranked first, you automatically think it's credible because it's the first one that showed up, right? Wrong. Those reviews are often the least credible of them all. Here's why.
These reviewers aren't real reviewers, and are an offense to the investigative journalism industry. These reviewers are not credible sources to believe, they are just writers looking to rank an article and make a few pennies per click. They have no education, nothing to back up their credibility (because they have none), and are scammers in themselves trying to snow people away from leading authority astrology websites by giving them a bad name.
Before you trust their word, look into them (it's the last thing they want you to do). Do they have fewer twitter followers than you do? Then why are you taking their word as gold when they can't even earn their own following themselves? These aren't experts or professional horoscope reviewers. These are keyword stuffers.
Every company on the planet that is in business today will have that one person, or those few people, who need to complain about something. The layperson calls those "haters". The ecommerce industry considers them good publicists, because even haters are getting the word out there.
So why do these reviewers do that? Little thing called jealousy. That and they lack the big picture mentality.
When it comes to astrology related complaints that you see posted somewhere, you always, always have to take every single one of those with a grain slash pillar of salt because each person's experience is individual in the spiritual industry. You also have to take into consideration the fact that, in addition to using keyword stuffers to rank articles, companies pay people to write negative things about their competition. Ever heard the saying, "Not everything you read on the Internet is true."?
Think about it. People that are complaining about refund issues with an astrology based company are not in the position to say they do not believe in astrology or new age spirituality, and that it is all an astrology scam. They believed in the industry enough to hit the purchase now button at some point, if they are complaining about getting their money back.
But as soon as they feel they lost money, they call the company a scam and suddenly don't believe in astrology anymore. It doesn't work that way.
These people that write those reviews or complaints lose their credibility before they even hit the send button to register their complaint, so don't judge any astrology answers, reviews, or reports based on complaints alone. Many people will give their psychic or astrologer their life savings waiting for the lottery numbers and then get mad at them when they lose week after week.
It just doesn't work that way, and when you are on your quest of your Higher Self, the last thing you want to do is make decisions on the word of former customers who clearly lack the insight to see that.
We're back to that dentist example. You don't get to ask your dentist for your money back on the sole purpose that he told you something that wasn't exactly what you wanted to hear.
Don't judge one company from the word of mouth that someone didn't get their money back. Find a free service the site, astrologer, or psychic is offering, give the customer service a whirl for yourself first with that product and then make your decision from there.
And don't be afraid to send questions to the customer care department before you buy, that is what they are there for. Companies that act irritated that you went through inappropriate channels with your question do not have your best interests at heart. This is YOUR spirituality and your relationships that you are working with. You are in the driver's seat, don't let crankysuzie007 tell you what choices to make.