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Hank Richards is a communication and crisis management strategist and specializes in public relations for his firm, PRonlineNews.com . His consulting and political polling business has taken him to 26 countries. Hank is a sought after speaker on prostate cancer and is the author of 'Customer Service, The Strategy for the 2000's.' He can be reached by phone (256) 738-2200 or by email [at] editor@pronlinenews.com.

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