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Problems submitting resumes via company websites using Taleo...
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Originally posted this about two months ago on the Electronic Recruiters Exchange (www.ere.net) and various LinkedIn groups (including SHRM, NCHRA and other HR related groups and associations.) Several responses from several resources seem to confirm that I am not the only person to experience difficulties when it comes to submitting a resume for a qualified employment prospect... (see Taleo Disclaimer below)
The original post is listed below. Please see LinkedIn and ERE for prior comments.
Has anyone else been confronted with technical problems during the resume submittal process - when the organization is using Taleo ??
I had some significant problems with my profile account - for a major utility here in Northern California (who seemed to be the only company hiring at the time...) By the time I FINALLY got someone's attention and my technical issue resolved - the position had been closed.
I've experienced problems with URL connections - that just seem to lead to the Taleo Enterprise Edition scene - and have no idea where to go to from there... (recently experienced when following up on a resume submittal to an online/ecommerce pay-system company!)
Most recently submitted my resume for recruiting account manager position with a major banking organization here in San Francisco... = received an email confirmation of the resume submittal (which I flagged for follow-up) - only to log in ~a week later - only to find a resume account that showed absolutely no resume submittals of any kind (yet I had an email confirmation that I did.)
I'm sure someone from Taleo will eventually read this email note = so if anyone else has experienced similiar problems - would greatly appreciate hearing from you !!!... (actually digging through business cards and emails - from the recent NCHRA HR West conference - trying to find the local Taleo rep's business card.)
This just might be cyber-suicide... - but I am a little upset and concerned about experiencing these technical issues = when it comes to submitting my resume for prospective employment opportunities... - I'm also grateful that I selected these submittals for followed-up or I would have never have known about these issues.
I HIGHLY suggest that people follow-up on resume submittals - and the status of submittals via these applicant tracking systems (ATS). If these systems are not monitoring resume submittals properly - why bother submitting the resume in the first place ??
I've been exposed to a LOT of different Applicant Tracking Systems... - most recently from the "job seeker" side (than my career usually required in the past)... I'm just wondering why I keep having problems (as a job seeker) - with company websites that seem to be powered by Taleo ??
If anyone else - has experienced similar issues (when submitting their resume to an organization using Taleo) - would greatly appreciate you sharing your story here on this LinkedIn Forum !! (ideally - have some electronic communication to back-up statements... - thank you !) I PROMISE to provide to any Taleo person who responds - as well as share the results with everyone participating in the conversation.
Found this disclaimer on Taleo's website today:
For more info: Taleo Corporate Headquarters (1.888.836.3669) or http://www.taleo.com/about/contact-us.php
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