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Washington DC customer service

Two sides or more perspectives of customer service

  • the United States Postal Service (USPS)
  • January 11, 2012
Everyone knows the United States Postal Service (USPS) is losing a lot of money. But I have two stories.In one a tagger gets the great idea to tag...
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African Americans and sales clerks: How we can improve the experience

  • Sales Clerks
  • June 4, 2011
A certain young lady has been working at Wendy’s for a little over a year now. She earns much less than eight dollars an hour and is...
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Are You the Rude One?

The Travel and Leisure magazine annual survey of our nation’s cities, http://www.travelandleisure.com/articles/americas-rudest-cities; named...
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Where to buy GPS devices around Washington DC

  • GPS
  • November 11, 2010
Purchasing a GPS might seem simple to most Washingtonians. With an array of retail options, there's plenty of opportunity for shoppers to pick...
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Is Customer Service Dead? Part Three: Retail Charge Cards

Hello, readers! Here is my 3rd installment of customer service experiences. This time, I wanted to touch on retail charge cards and their affect on...
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Poor services from businesses in urban communities

We've all heard the sentiments from customers that patronize businessesin urban communities; "I'mfollowed around when shopping", ...
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Is Customer Service Dead? Part Two: The Doctor's Bill

Today I’m going to share the incident that inspired me to write this series of articles: disputing a doctor’s bill. Everyone gets sick,...
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Is Customer Service Dead? Part One: The Bank

Good day, readers! Today I’m going to touch on the topic of customer service, or rather the lack there of, that I have experienced recently....
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How to get the best service at the cosmetics counter

Customer getting makeoverPhoto by Robert Couse-BakerRelated articlesNew Fall Beauty at Nordstrom Anniversary Sale Naturally formulated Bamboo...
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Learn how the MBDA promotes growth and global competitiveness of minority firms.

As a DC Business Consulting writer, I work hard to keep my finger on the pulse of all the new developments in business and always bring to my...
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