We think you're near Los Angeles

Currently in Los Angeles

Location: Los Angeles Current temperature: 57°F: Current condition: Clear See Extended Forecast

Phoenix customer service

Customers, curation, and conversion + 3 easy action steps

Are you challenged with customer service, content curation and/or customer conversion?I’ve got your solutionto these 3 C’s covered in...
Read more

Branding with customer service bumps up your bottom line

A Customer Service Story By Kathy BassCustomers have the power to break us or make us. Without customers, there is no business or paycheck....
Read more

Entrepreneur Inspiration: Caring Pays Off For Businessman

During the past two decades, Phoenix business owner Dennis Sage experienced unemployment, loss of his home and a lack of a paycheck for the first...
Read more

When a convenient store is anything but convenient

So you finally decide to air up that driver-side tire that has been low for several days. On your way to work, you pass several “convenient...
Read more

The customer is always right. Really?

“The customer is always right.” Meaning The trading policy that states a company's keenness to be seen to put the customer first. ...
Read more

Is Arizona affected by the Wright County Egg recall?

Atlanta-based Centers for Disease Control and Prevention (CDC) reports that hundreds of people have been sickened in a salmonella outbreak linked...
Read more

Are you a bad airline customer?

Ask yourself, “Am I a bad customer of my airline?” Almost immediately, your innate sense of self-worth will assure you that there is no...
Read more

Buddy pass air travel. Get what you pay for?

Whether you are a Platinum Miles member or flying on a guest pass, you are entitled to good customer service from the airlines.This scenario,...
Read more

Does customer service come with that bundle?

It's week two and you are still without home phone service. You've exhausted your cell phone minutes calling your service provider, and you...
Read more

10 tips for a positive customer service experience Pt. 2

In Part 1 of this two-part article, you were given the first 5 tips to a positive customer service experience. Steps 1-5 include: Be prepared Use...
Read more

Pages