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John has had awareness raising features, interviews and articles for organizations such as American Cancer Society, Capture the Dream, Life Elder Care, JobLink and Hope Flight Foundation appear on KDFC, KKIQ, KBLX, Radio Alice radio stations; KNTV3 and KGO7 television stations; and Huffington Post, Oakland Tribune, Valley Times and San Leandro Times newspapers. He has worked in customer service and has seen quite a few examples of good and bad service which he shares.

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