National customer service Articles, National customer service News

Why not??

Last night I went to a local restaurant to purchase dinner for my family. I like this place. The food is eclectic and well prepared. They had a...

Calls not returned is a cost that no company can afford

It is funny trying to conduct business and the phone is not ringing from all the messages left on venders’ voicemails. I then I ask myself:...

Work from home employers receive nod from First Lady

First lady Michelle Obama announced on April 4, 2012 a hiring effort intended to provide thousands offlexible job opportunities to military spouses...

Don't make me defend my purchase

Recently I went to a store to buy some groceries. As I walked in I was immediately drawn to the flower display. The last time I was there I...

How to connect with a US representative when dialing an 800 number

From time to time we all have a reason to dial an 800 number. It might be to reach an insurance company, bank, credit card company, the telephone...

What the Apple Store does right

When I discovered that the Airport Express I bought the day before wasn't what I needed I headed on back to the Apple Store at the Sommerset...

Papa John Pizza's racist clerk gets fired

The sixteen-year-old girl who worked at Papa John's Pizza restaurant's register in New York City has a lot to learn about how to act in...

Above and Beyond Customer Service

I have often said that the key to exceptional customer service is small acts of personal kindness. I had just such an experience today.This morning...