Replacing countertops in your kitchen, bathroom, or anywhere in your home or business is likely not something you do often. Finding a professional company to help you choose the right material, estimate costs accurately, and work with you competently on design ideas will be critical to achieving the right outcome for your project. As there may be multiple companies to choose from, making sure you are comparing apples to apples, not just costs, could make a significant difference for you one way or the other at the end of your project. It might help you to learn that Northwestern Marble & Granite Company, of Edina, MN, has earned excellent ratings for their quality products, competitive pricing, expert fabrication plus extraordinary customer service.
I have had the opportunity to visit with several recent customers who have hired Northwestern Marble & Granite Company and are happy to share their feedback with you about their specific customer experiences with this company. Between them, they had completed a bathroom remodel and replaced countertops in a kitchen. Here are a few highlights of their experiences:
- Each customer had visited Northwestern Marble & Granite Company’s Showroom in Edina where they were able to choose from a large selection of beautiful and high quality stone slabs
- Expert staff assisted them to help determine exactly which materials would be best for them
- Felt pricing was competitive, as one customer, in particular, did a lot of comparison shopping
- Felt there was definitive value in the entire experience, not only with the stone product
- Selected stone slabs and edges were able to be measured and custom cut (fabricated), surfaces honed and polished by Northwestern Marble & Granite within their own fabrication department in Edina, MN; and carefully crated to their respective kitchen and bathroom
- Careful and personal guidance from their stone experts helped each customer navigate through every step of the process from stone selection all the way through installation
- Customers felt “taken care of” by company. Proceeded with confidence throughout process.
- One customer had had a bad experience with a previous company before finding Northwestern Marble & Granite Company. Northwestern’s compassionate staff was able to rectify their previous dilemmas and did so with a degree of consideration and sensitivity towards their situation. They were able to accelerate the project and complete it for them correctly this time, in more than a timely manner.
- Expectations exceeded all the way around. “Now, we don’t want to leave our kitchen!” “Very happy with our bathroom vanity and shower seat!”
Using a Rating Scale from Excellent to Horrendous, here is a compilation of how Northwestern Marble & Granite Company, Edina, MN rates in the following areas according to the experiences as described above:
Excellent · Very Good · Average
Needs improvement · Horrendous
Quality of Work Excellent
Communication Excellent
Professionalism Excellent
Price Excellent
Trustworthy Excellent
On Time Excellent
Cleanliness Excellent
Customer Service Excellent
Recommend?
Yes! Each customer enthusiastically recommends this company to anyone looking for their services.
What else should you know about Northwestern Marble & Granite Company?
Service Area: Entire Twin Cities metro
Store Hours:
Mon. – Wed. – Fri.: 8:30a.m. - 4:30 p.m.
Tues. – Thurs.: 8:30 a.m. – 7:00 p.m.
(Call for appt. after 5:00 p.m.)
Saturday: By appt. only
Company Specializes In:
- Granite Countertops
- Granite Islands
- Stone Countertops
- Marble Bathroom Vanities
- Marble Fireplace Facings
- Flooring
- Pillars
- Custom Furniture
Offer A Wide Selection Of Natural Stone:
- Granite
- Marble
- Soapstone
- Slate
- Limestone
- Onyx
- Engineered Quartz
- Care & maintenance products for stone surfaces
Services Include:
- Design Selection Assistance
- Project Estimation
- Personalized Project Management
- Fabrication
- Installation
- Repairs
What else:
- Family owned company since 1886
- Fourth generation owners!
- Accept VISA, MC, Discover, American Express
Find more Review information on this company at:
The Service Guide
See Better Business Bureau Record
Northwestern Marble & Granite Co. on Hometime.com
2003 Pinnacle Award Marble Institute of America
Visit Northwestern Marble & Granite’s Showroom in Edina for great ideas. View many samples of countertops, edge detail styles, available sink mounts, decorative marble pillars, sculptures, and much more.
7705 Bush Lake Road, Edina, MN 55439
Map and Directions
Contact them directly at 952-941-8601
Visit their website
Learn more about stone selection process
Compare stone products
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