We think you're near Los Angeles

Currently in Los Angeles

Location: Los Angeles Current temperature: 60°F: Current condition: Clear See Extended Forecast

Phoenix call center

AZ Unemployment Insurance Call Center and Benefit Systems - Holiday Schedule

Contact Unemployment Insurance (UI) BenefitsOutlines several ways to contact UI in Arizona++++AZ Unemployment Insurance Call Center andBenefit...
Read more

Call Center supervisors work to keep morale high

“I have worked in a number of centers and this one suits me just fine”. Call center associate Alexa explains, 27. “I consider...
Read more

Calls not returned is a cost that no company can afford

It is funny trying to conduct business and the phone is not ringing from all the messages left on venders’ voicemails. I then I ask myself:...
Read more

Legitimate Work From Home positions really do exist!

Legitimate work from home positions are plentiful! In fact, the virtual call center industry is rapidly growing. The trend in recent years to move...
Read more

Hating your job?

Fictional Frannie was laid off from her mid-level management position at a small company some two years ago. Let’s imagine our Frannie in her...
Read more

Consumer perspective on customer service

For those who have worked in any customer service industry, the general, common sense practices along with specific training guidelines followed...
Read more

Customer service careers require special skills

With so much competition out there for each available job these days, education and training are valuable assets for any serious job hunter. For...
Read more

Good listening is key to effective customer service

The average individual is blessed with average listening skills, and these are acceptable unless she listens for a living. Effective listening in a...
Read more

Customer service training vital for business success

The city of Las Vegas has taken a big hit with the recession and subsequent economic down slope and unemployment crisis, as have nearly every city...
Read more