The world is small. Honor everyone as you would your best friend or your biggest customer~ Amie DeveroAs a customer service representative or call center professional, your role is critical in attracting and retaining customers by the image you project...
Jane Schulte is COO of PRISM Title & Closing Services located in Greater Cincinnati. Jane and her management team started PRISM in 2006 and grew from 8 to 60 people in less than 2 years. She is also the author of Work Smart, Not Hard! Organizational Tips and Tools That Will Change Your Life!, and BOLD Leadership: A Holistic Approach to Business Success. Visit her Web site to learn more or contact Jane at this address.
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